Hilary Stone

General cycling advice ( NOT technical ! )
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Joined: 16 Dec 2013, 10:57pm

Hilary Stone

Postby NorwichVelo » 15 Mar 2019, 3:17am

Has anybody else had problems with Hilary Stone? I paid for some items and he's not got them refunded me or responded to my emails.

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Location: 24 Hours from Lands End

Re: Hilary Stone

Postby Paulatic » 15 Mar 2019, 8:17am

On Fb page it says
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Whatever I am, wherever I am, this is me. This is my life


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Re: Hilary Stone

Postby philvantwo » 15 Mar 2019, 10:52am

Did you pay with Paypal?

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Re: Hilary Stone

Postby mattsccm » 16 Mar 2019, 6:50am

Done to death with some I'll feeling else where. Best leave this here.

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Re: Hilary Stone

Postby gbnz » 16 Mar 2019, 6:53am

NorwichVelo wrote: he's not got them refunded me or responded to my emails.

Perhaps they didn't u nderstand your emails?

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Re: Hilary Stone

Postby richardfm » 16 Mar 2019, 7:53am

have you tried calling the number on the website?

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Re: Hilary Stone

Postby Ljaydee » 23 Mar 2019, 8:36am

I'm afraid your experience with Hilary Stone is all too familiar. From my own experience I find it's best to call him on his mobile number.

On the plus side I find him pleasant to talk to, very knowledgable and he has loads of reasonably priced stuff.

PayPal is probably the best payment option, if all else fails you have a better chance of getting your money back.

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Re: Hilary Stone

Postby Hobbs1951 » 23 Mar 2019, 9:46am

Hilary is knowledgeable and is now getting on a bit, however he is an enthusiast not a businessman, bear that in mind and you'll be ok - don't expect Wiggle or Chain Reaction levels of service.


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Re: Hilary Stone

Postby simonineaston » 23 Mar 2019, 7:10pm

The few times I bought stuff from him, all went well. With respect, I would categorise the man as A Great British Excentric - life would be the poorer without the likes of Hilary Stone.
ttfn, Simon in Easton
(currently enjoying a Moulton TSR & a nano Brompton...)