tsherwen wrote:....3) I worry that a heavy-handed approach (e.g. police involvement) may lead to resentment that could worsen the driver in question’s attitude. .....
In my past "reportings" (to employers) I have considered that - getting reprimanded by an employer and a note in your personal record might cause problems if looking to change job, etc. and the possibility always exists that such action will anger the driver to the point of hatred of cyclists (with punishment passes, cutting-up, etc.).
But I come to the view that a driver has done something dangerous and wrong. If we accept and ignore this then it will undoubtedly continue, cyclists taking whatever drivers care to allow us. So whilst I've thought about that aspect it has never stopped me reporting as the driver has already demonstrated how dangerous they are and how they fail to consider cyclists. And once the employer is involved it should be on the personnel record so another report and it can get a lot worse for them (assuming a responsible employer).
So I balance the aspects as to how to achieve most. With some companies I report all details (location, time (making reg. less important), etc.). With some companies I come to the view that more can be achieved by reporting an incident without details but pursuing the "corporate responsibility" and that the underlying cause is more unending pressure to do ever more in ever less time and suggesting that additional driver training might avoid the need for Police to be involved in the specific incident....
But I come to the view that we either shut-up about being cut-up, close passes, ignored, etc. or we speak out and report the worse drivers and try and improve things.
But one thing I always do is to make absolutely sure that the driver does not get to spoil the rest of my ride. After the incident I review the events in my mind, note minimal details necessary (normally time is enough) and then switch-off about it and continue enjoying my ride.