How do you get feedback from the Nexbase/Egress site

General cycling advice ( NOT technical ! )
rmurphy195
Posts: 1253
Joined: 20 May 2011, 11:23am
Location: South Birmingham

How do you get feedback from the Nexbase/Egress site

Postby rmurphy195 » 22 Aug 2018, 9:56am

Submitted report on close pass some time ago through the Nexbase dashcam reporting site site (or whatever its called). Registered for access to get updates, can find my report when I log in (the Egress thing) but when I try and get feedback - e.g. "What is the outcome of this complaint please?" it all seems to have disappeared into a black hole.

Currently feeling cynical about the whole thing...
Scott Purgatory MTB, Brompton, Condor Heritage, creaky joints and grey hair
""You know you're getting old when it's easier to ride a bike than to get on and off it" - quote from observant jogger !

thirdcrank
Posts: 27996
Joined: 9 Jan 2007, 2:44pm

Re: How do you get feedback from the Nexbase/Egress site

Postby thirdcrank » 22 Aug 2018, 10:04am

I presume that this works by passing your footage to the police force covering the area where the incident happened. What they do with it will depend on them, not Nextbase. If there was going to be any formal action, I'd assume somebody would contact you. I'd stress that's only an assumption but I don't see how something can be taken further without being sure about the attitude of the witness - in this case you.

I think the only way to find out, or at least try, is by contacting the relevant police force and asking.
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We did have some discussion about this before
viewtopic.php?p=1248755#p1248755

Richard D
Posts: 218
Joined: 27 Sep 2011, 6:16pm

Re: How do you get feedback from the Nexbase/Egress site

Postby Richard D » 23 Aug 2018, 10:41pm

I received no contact whatsoever after I submitted footage of a driver delivering a too-close pass to a group of us about two months ago.