Sweep wrote:The utility cyclist wrote:Just done the bi monthly ritual of booking tickets on the East coast to visit fam, typical palaver.
At the station the bloke with his new ipad style screen and 'dabber' can't manage to sort out the reservation, best part of 10 minutes he's trying, as a low volume station just before lunch it was quiet but a queue is forming because there's only one window and people don't like using the ticket machines
He asks for help and his colleague does it in less than a minute.
Why oh why oh why can they simply not just put the cycle booking back on to the website for goodness sakes, the price of the journey went up by 50% from December so it's now at the same cost as the fuel and the bridge toll but with far less hassle all round. Next time I'm going to use my sons car and drive with the bike in the boot, I'm done with the trains at the moment
I empathise with you totally. I had a similar experience with a poor employee (not blaming them) struggling with a clearly impenetrable system when trying to get on Virgin west coast a while back.
Out of interest, can I ask where to where you are trying to get? Any chance of using an alternative slower train company for part of the journey and turning the rest into an interesting bike ride?
Hull from North Herts. I cycle the 5 miles or so to the mainline station as adding the journey from my local station (2 stops/8 mins) means an extra £8 each way ... when it costs £2.50 if I buy the tickets separately
The ONLY slow train option with no bike booking is;
Cycle 6 miles to a lightly serviced station, call it 40 mins to include getting over the two story footbridge (No cycle furrow at the side) to the other side of the track and arriving with 5 mins in hand.
Then 40 mins to Peterborough, wait another 45 mins as the later train doesn't give me enough leeway if the train is only a few minutes late.
Then Peterborough to Gainsborough via Lincoln, this is a 113min journey,
Cycle 43 miles to Hull, call it 3.5 hours incl stops.
So that's 7.5 hours journey plus an extra £15 in fares, door to door via LNER is actually longer than getting in the car and having a slow drive up the A1/A46/A15/A63, it also means I don't have to book 3-4 weeks in advance, not have to worry about it snowing sideways on the way to the station (I can cope with driving in sideways snow) and cancelled trains and all the other hateful aspects that put you off travelling by train with bike on top of the cycle reservation booking aggro.
Also as I have a long term ailment I'm not sure how on any one day I'm feeling, I could feel like an absolute dogs dinner or I could feel right on it so 40 miles could be an absolute horror, add in foul weather (as I go all year round) and I'd be thoroughly hacked off thinking why didn't I just use the car/put up with the hassle of booking the bike and getting the fast train