horizon wrote:nez wrote:<<I know nothing about Garmins or GPS but my impression from what you have written is that Garmin will in fact trade old units on and recoup some of the discount. I just cannot see the rationale otherwise for their taking yours back.>>
They aren't offering to do that. I expect it's more a customer loyalty thing.
I thought from what you said that that is exactly what they are offering? If they are simply offering you a 30% discount as an existing customer, that is one thing - but they are insisting (it would appear) on getting their hands on your old unit.
Think about it, it’d soon be known that anyone wanting to upgrade just had to claim they had a faulty one for a 30% discount.