Garmin Connect - ransomware victim?

General cycling advice ( NOT technical ! )
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RickH
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Location: Horwich, Lancs.

Re: Garmin Connect - ransomware victim?

Postby RickH » 27 Jul 2020, 3:19pm

My watch eventually synced - it took a while with around 4 days of readings to shift, & probably the whole world & his dog trying to upload data.

After that my Edge also synced when I switched it on. And Strava was clever enough to not add duplicates as I'd already manually uploaded my rides from the last few days.

I've not tried delving very far apart from checking that everything seems to be now showing in the Android Connect app.

ratherbeintobago
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Re: Garmin Connect - ransomware victim?

Postby ratherbeintobago » 27 Jul 2020, 3:20pm

iOS app is still bust.

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RickH
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Location: Horwich, Lancs.

Re: Garmin Connect - ransomware victim?

Postby RickH » 27 Jul 2020, 4:01pm

ratherbeintobago wrote:iOS app is still bust.

I still get "Sorry, we are down for maintenance" messages popping up repeatedly. but everything does actually seem to be functioning on Android if I just ignore or dismiss them.

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Syd
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Re: Garmin Connect - ransomware victim?

Postby Syd » 27 Jul 2020, 6:14pm

I stuck on my Polar Grit X today instead but Mrs Syd’s stuff went across ok from her Garmin as did things from Thursday and into the weekend.

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RickH
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Re: Garmin Connect - ransomware victim?

Postby RickH » 27 Jul 2020, 8:21pm

Now getting a new, & more encouraging, message in garmin Connect on my phone
Screenshot_20200727-200611.png


Recent data seems to be all there as well as older data - I accessed a couple of rides from 2017 & 2015 which seemed to be present & correct.

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Redvee
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Re: Garmin Connect - ransomware victim?

Postby Redvee » 28 Jul 2020, 1:05am

My data is nearly 100% complete but I'm missing the step count from 23/07 & 24/07, of course on 23/07 I was wandering the streets of London and clocked up 16 miles which isn't showing yet :x Couldn't connect my Edge unit with my phone earlier today but now both my Edge and Forerunner are showing in my devices on Gamin Connect app.

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Vetus Ossa
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Re: Garmin Connect - ransomware victim?

Postby Vetus Ossa » 28 Jul 2020, 9:44am

I've not ridden my bike for three weeks as I have been unwell but I did get out this morning and my Garmin worked as usual and uploaded my ride to Strava.

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Redvee
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Re: Garmin Connect - ransomware victim?

Postby Redvee » 29 Jul 2020, 1:36am

Bit pf progress in the last 36 hours it seems. I can link my phone to my Edge unit, previously it was just my Forerunner as no other devices were showing. When I finished the ride to work it said the ride had uploaded but there wasn't anything showing so had to do it manually via PC and usb cable when I got home.

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Navara
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Re: Garmin Connect - ransomware victim?

Postby Navara » 29 Jul 2020, 11:08am

Connect is working fine now,Forerunner 45 and IOS but I still have the "server maintenance" pop-up?
Connect IQ appears to be OK but I've tried a couple of times to download new watch faces without success.
Possibly still got a few little Gremlins to get rid of?

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Syd
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Re: Garmin Connect - ransomware victim?

Postby Syd » 29 Jul 2020, 11:13am

Like others I still have the maintenance banner but my 1030 synced through without issue when I was walking to my office this morning.

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TrevA
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Re: Garmin Connect - ransomware victim?

Postby TrevA » 29 Jul 2020, 10:03pm

Syd wrote:Like others I still have the maintenance banner but my 1030 synced through without issue when I was walking to my office this morning.


Same here. I’m still getting the banner, but both yesterday’s and today’s ride have uploaded to Garmin Connect via my IPhone ok.
A cart horse trapped in the body of a man.
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LittleGreyCat
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Re: Garmin Connect - ransomware victim?

Postby LittleGreyCat » 31 Jul 2020, 5:33pm

I've not been riding for the last couple of weeks so I haven't had to use Garmin Connect.

Couple of days ago it was fine and if I hadn't read the reports I wouldn't have known that anything had happened.

Jdsk
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Re: Garmin Connect - ransomware victim?

Postby Jdsk » 31 Jul 2020, 5:38pm

Garmin statement
https://www.garmin.com/en-GB/outage/

Garmin Connect: System Status
https://connect.garmin.com/status/

Jonathan

De Sisti
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Re: Garmin Connect - ransomware victim?

Postby De Sisti » 31 Jul 2020, 5:45pm

As Garmin is a very big and well-financed company, and has yet to issue a statement denying they
paid the ransom, one has to assume they coughed up.

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Redvee
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Re: Garmin Connect - ransomware victim?

Postby Redvee » 1 Aug 2020, 12:52am

Today was the firs time my ride uploaded to Garmin successfully, previously I had to connect my Edge to the PC and use Garmin Express. Today's dinnertime commute uploaded as I was locking up my bike.