PM Notification to my email

General cycling advice ( NOT technical ! )
jimlews
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PM Notification to my email

Postby jimlews » 19 Nov 2020, 8:06pm

I used to get email notifications of incoming Private Messages.

This no longer seems to be happening and I've missed a few.

Is this something to do with this site, or some other cause?

Any help/advise appreciated.

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Graham
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Re: PM Notification to my email

Postby Graham » 19 Nov 2020, 8:09pm

Hello,

Have you checked in your spam bucket ( and any other lurking corners ) ?

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Paulatic
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Re: PM Notification to my email

Postby Paulatic » 19 Nov 2020, 8:13pm

Have you checked your user control panel?
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Whatever I am, wherever I am, this is me. This is my life

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nirakaro
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Re: PM Notification to my email

Postby nirakaro » 20 Nov 2020, 4:25pm

Hotmail has recently started sending all my notifications from CUK to the junk mail folder. Could be something like that?

alexnharvey
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Re: PM Notification to my email

Postby alexnharvey » 20 Nov 2020, 6:18pm

Gmail started doing the same with these notifications recently saying the sender may not be who they appear to be.

The fix for Gmail is to set a filter for the sender and tick the never send to spam checkbox.

simonhill
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Re: PM Notification to my email

Postby simonhill » 20 Nov 2020, 7:39pm

.............or check your spam box regularly.

I occasionally find stuff mis-directed there, particularly when an organisation I know has a different address for a particular subject. It only takes a few secs to whizz down the list, then I hit delete all.

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freiston
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Re: PM Notification to my email

Postby freiston » 21 Nov 2020, 12:02am

nirakaro wrote:Hotmail has recently started sending all my notifications from CUK to the junk mail folder. Could be something like that?

alexnharvey wrote:Gmail started doing the same with these notifications recently saying the sender may not be who they appear to be.

The fix for Gmail is to set a filter for the sender and tick the never send to spam checkbox.

viewtopic.php?f=14&t=142081
admin wrote:That's very useful, thanks!

Looks like the messages are now failing DMARC validation, because the message isn't signed by the outgoing mail server (my server, not Cycling UK's one).

Because cyclinguk.org now has a DMARC record, asking for failed messages to be quarantined, it ends up in the Spam folder.

I'll chat to Cycling UK's IT department, as I might be able to get the Forum to send outgoing mail via their mail server, which would fix the problem.
Disclaimer: Treat what I say with caution and if possible, wait for someone with more knowledge and experience to contribute. ;)

jimlews
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Re: PM Notification to my email

Postby jimlews » 21 Nov 2020, 10:01am

Err...
What is a "spam bucket"?

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admin
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Re: PM Notification to my email

Postby admin » 21 Nov 2020, 10:09am

I think the same thing as a "spam folder" or "junk mail folder".

jimlews
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Re: PM Notification to my email

Postby jimlews » 21 Nov 2020, 10:20am

Admin,

Thank you for the swift response.
As you have probably guessed, I'm a complete numpty with computers.

Is that something I have to set up myself or is it the same as "recycle bin"?

Apologies for the nuisance.

Jdsk
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Re: PM Notification to my email

Postby Jdsk » 21 Nov 2020, 10:21am

What program(s) do you use to receive and send email?

Jonathan

jimlews
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Re: PM Notification to my email

Postby jimlews » 21 Nov 2020, 10:31am

Jdsk wrote:What program(s) do you use to receive and send email?

Jonathan


I'm not sure what you mean by the above but my email provider is gmail. The computer is (I think) windows 10 (?).

Jdsk
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Re: PM Notification to my email

Postby Jdsk » 21 Nov 2020, 10:33am

Possibly Outlook. Or could be a web browser?

Jonathan

jimlews
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Re: PM Notification to my email

Postby jimlews » 21 Nov 2020, 10:35am

I've just realised that I get PM notifications at the top of this board, so as long as I am 'logged in' I can access them.
Actually a bit simpler than going through my email.

I'll soldier on with this for the time being.

Thanks to all who attempted to help.

thirdcrank
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Re: PM Notification to my email

Postby thirdcrank » 21 Nov 2020, 10:38am

jimlews wrote:Err...
What is a "spam bucket"?


If your gmail is like mine there's a column down the left of the screen with "inbox" at the top. Scroll down and you may have to click "more" then "Spam" will be listed with an icon of an exclamation mark. Click on that and it will take you to your spam folder.