Is my Kickr 2018 broken? How can I fix it?

[SSC]

Hi there. So I bought a barely used Kickr off a friend a year ago and it has been great. Been really beneficial though lockdowns etc for my partner and I.

However over the last few months it’s developed some strange noises/vibrations and it’s getting worse:

https://streamable.com/ww1qac

Wahoo seem unlikely to take it back without a receipt and even still it would be out of warranty, however they’ve suggested it could be a loose fan belt?

I’m reasonably handy when I have instructions to follow but I’m wary of unscrewing things and making an issue worse. Ultimately is £1k worth of kit and currently not sure if we should be using it or not in the interim. Any advice/experiences on this much appreciated.

[TrevA]

There’s a long running thread on Cyclechat about problems with the Kickr and how to fix them:

https://www.cyclechat.net/threads/wahoo ... ts.241225/

Have you asked Wahoo directly? A decent company stands by its products even if they are out of warranty.