Joining CTC Online

General cycling advice ( NOT technical ! )
rivelino
Posts: 8
Joined: 11 Jan 2009, 11:46pm

Joining CTC Online

Postby rivelino » 13 Jan 2009, 11:03pm

I went to renew my membership via the CTC website this month and was shocked to discover that you can only do it by phone (previously family have given it me as a gift to I didn't know). I can't think of any similar sized organisations in the same situation.
Has joining via online ever been offered by CTC?
Thanks

emergency_pants
Posts: 292
Joined: 26 Aug 2008, 3:40pm

Postby emergency_pants » 14 Jan 2009, 10:00am

The web forms are all there to join online. It all appears to be working so maybe it's being updated or installed at the moment.

kborom
Posts: 3
Joined: 14 Jan 2009, 12:51pm

Postby kborom » 14 Jan 2009, 12:53pm

I joined online a few days OK, seemed to work OK.

rivelino
Posts: 8
Joined: 11 Jan 2009, 11:46pm

Joining CTC Online

Postby rivelino » 17 Jan 2009, 9:47pm

I have checked and you can not renew online. Apparently they intend to upgrade the website in due course to permit this. You can join as a new member however.
Must admit that I find this surprising.

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Simon L6
Posts: 1382
Joined: 4 Jan 2007, 12:43pm

Postby Simon L6 » 18 Jan 2009, 5:03pm

must admit I find this deeply frustrating

hugo67
Posts: 65
Joined: 29 Jul 2009, 12:01pm
Location: Ashington Northumberland

Re: Joining CTC Online

Postby hugo67 » 29 Jul 2009, 12:11pm

I joined CTC online several days ago now, when I logged in with the number they gave and my surname, it was refused. I rang the membership department and they gave me a new number to type in and a name (not my own). Although this logs me in, I feel it is irregular since I cannot be 'me' and don't have the surety of my membership card or the benefits of the CTC. I checked my Credit card account and the payment has gone through ok. Can someone confirm what is happening and why I have been directed down this route, please? Hugo67

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Graham
Moderator
Posts: 6489
Joined: 14 Dec 2006, 8:48pm

Re: Joining CTC Online

Postby Graham » 29 Jul 2009, 2:54pm

hugo67 wrote:I Can someone confirm what is happening and why I have been directed down this route, please? Hugo67

Sorry, this is the CTC forum, run by volunteers, with no special access to the CTC membership department or management.

What route have you been directed down?? I don't understand.

You are already registered on the CTC forum, so you must be aware that the CTC Forum & the main site www.ctc.org.uk have different login mechanisms and are (technically) independent
.

hugo67
Posts: 65
Joined: 29 Jul 2009, 12:01pm
Location: Ashington Northumberland

Re: Joining CTC Online

Postby hugo67 » 29 Jul 2009, 7:57pm

I assumed since this was a CTC Forum that someone on here would know the methodology that the CTC Membership department uses. As I am new on the CTC, all I wanted to know was how long do I wait before my membership card and paperwork that signals that I 'am' a member here arrives? Surely someone here is a member of the CTC and knows how long it takes for the Membership department to get back to you. As a member of Sustrans and a volunteer Ranger, I know that it takes around two weeks for a person to become a Ranger with Sustrans (to use an example). The 'route' I refer to is being in a state of 'not knowing' if I have been accepted as a member or not; and also not knowing how long membership takes. So far I've been told it takes 48 hours to become a member of CTC by the membership department, but obviously, that doesn't include the official letter, paperwork and membership card. All I ever wanted to know was how long before I was informed by letter than I was officially a member. Does that seem clear to you now?

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Mick F
Spambuster
Posts: 50935
Joined: 7 Jan 2007, 11:24am
Location: Tamar Valley, Cornwall

Re: Joining CTC Online

Postby Mick F » 29 Jul 2009, 8:06pm

I can't remember specifically how I joined, it was a few years ago now.

It all happened by return of post.

Renewals, they just send me the stuff and I send a cheque. Simple. Never had a problem.
Mick F. Cornwall

hugo67
Posts: 65
Joined: 29 Jul 2009, 12:01pm
Location: Ashington Northumberland

Re: Joining CTC Online

Postby hugo67 » 29 Jul 2009, 8:50pm

I suppose, since CTC has gotten larger, return of post for credentials is unrealistic now. I guess I'm going to have to wait for it to plop on my mat! Thanks Mick F!

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Phil_Lee
Posts: 726
Joined: 13 Jul 2008, 3:41am
Location: Cambs

Re: Joining CTC Online

Postby Phil_Lee » 4 Aug 2009, 12:48am

I joined online last year, and when I found that renewal online wasn't available, I just waited for it to lapse and joined again (so new membership number, fresh welcome pack, less income for CTC)

Utterly barking.

hugo67
Posts: 65
Joined: 29 Jul 2009, 12:01pm
Location: Ashington Northumberland

Re: Joining CTC Online

Postby hugo67 » 10 Aug 2009, 10:42pm

I needn't have worried! I got my big envelope and my Membership Number/Card that I just carefully knock out of the letter that was attached to my card (or vice-versa) :)! The information was very useful that came with the letter and the magazine "Cycling" for June/July is superb and worth waiting for! A bit later on I'll send the Direct Debit form back so that my membership can be upgraded in plenty of time and I don't lapse. Thank you CTC and all you members who tried to wet-nurse this fractious new member :P . hugo67

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rootes
Posts: 605
Joined: 27 Jul 2008, 6:44pm
Location: Woking, Surrey

Re: Joining CTC Online

Postby rootes » 11 Aug 2009, 10:08am

rivelino wrote:I went to renew my membership via the CTC website this month and was shocked to discover that you can only do it by phone (previously family have given it me as a gift to I didn't know). I can't think of any similar sized organisations in the same situation.
Has joining via online ever been offered by CTC?
Thanks



You can do it via wiggle - yes it is a new member pack, but you get 15 months for the price of twelve

http://www.wiggle.co.uk/p/cycle/7/CTC_1 ... 360043616/


though reading this thread if you got an email notice - there is alink that lets you do it online

viewtopic.php?f=15&t=26979