Site keeps logging me out

Anything about use of this forum : NOT about cycling
Bicycler
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Site keeps logging me out

Postby Bicycler » 6 Apr 2016, 1:16pm

I thought this was just due to the domain name change viewtopic.php?f=15&t=104966 but it's happened several times now. I have the automatically log in box ticked. Is this just temporary or is there a problem?

Bmblbzzz
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Re: Site keeps logging me out

Postby Bmblbzzz » 6 Apr 2016, 1:23pm

Don't know, but I've just had to log in, which I never normally have to. I assumed it was to do with everything being "reset" as a result of the brand change.

geocycle
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Re: Site keeps logging me out

Postby geocycle » 6 Apr 2016, 1:37pm

Need to change your bookmark to the new site.

Bmblbzzz
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Re: Site keeps logging me out

Postby Bmblbzzz » 6 Apr 2016, 1:41pm

Shouldn't be anything to do with bookmarks.

Manc33
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Re: Site keeps logging me out

Postby Manc33 » 6 Apr 2016, 1:45pm

People probably need to delete their old board cookies.

EDIT: Which in my browser at least, don't exist to be deleted. :!:
Last edited by Manc33 on 6 Apr 2016, 1:53pm, edited 1 time in total.
When two cyclists get married, they should throw anodized cable crimps instead of confetti.

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mjr
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Re: Site keeps logging me out

Postby mjr » 6 Apr 2016, 1:49pm

It looks like the forum software hasn't yet been configured to set cookies on the CUK domain, so it's trying to set them on the CTC domain and most browsers either don't allow that (it enables various types of cross-site attack) or simply don't send CTC cookies when requesting pages from the CUK domain.

It should be a quick fix once someone with access to the right configuration realises it's broken.
MJR, mostly pedalling 3-speed roadsters. KL+West Norfolk BUG incl social easy rides http://www.klwnbug.co.uk
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admin
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Re: Site keeps logging me out

Postby admin » 6 Apr 2016, 3:02pm

The site should set cookies for the hostname automatically. Certainly it works fine for me here.

Shouldn't be any need to delete any cookies for the old hostname, unless you want to save a tiny amount of disk space.

If you restrict the domains that are allowed to set cookies in your browser, you will need to replace "forum.ctc.org.uk" with "forum.cyclinguk.org" to be able to log in here.

If anyone is still having trouble, post a message here with details of your computer type (desktop, iPad, phone, etc.) and if possible the browser version you're using (Chrome, Firefox, Internet Explorer, Opera, Vivaldi, Edge, etc.)

Bicycler
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Re: Site keeps logging me out

Postby Bicycler » 6 Apr 2016, 3:04pm

Me again. Still having the problem.

Laptop. Windows 10. Microsoft Edge.

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admin
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Re: Site keeps logging me out

Postby admin » 6 Apr 2016, 3:06pm

Hmmm... sadly Edge is one of the few browsers I don't have access to for testing.

Is there a pattern to when you get logged out?

Does Edge have restrictive cookie settings?

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admin
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Re: Site keeps logging me out

Postby admin » 6 Apr 2016, 3:09pm

Aha, there was a cookie domain setting hidden away, that referred to the old site. It seems the Forum was managing to remember login sessions, to a certain extent, using the "sid=....." addition to the URL.

Should be fixed now?

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mjr
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Re: Site keeps logging me out

Postby mjr » 6 Apr 2016, 3:11pm

(Rant deleted.) Yes, it's fixed now.
MJR, mostly pedalling 3-speed roadsters. KL+West Norfolk BUG incl social easy rides http://www.klwnbug.co.uk
All the above is CC-By-SA and no other implied copyright license to Cycle magazine.

Bicycler
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Re: Site keeps logging me out

Postby Bicycler » 6 Apr 2016, 3:11pm

EDIT - Yep now fixed

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admin
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Re: Site keeps logging me out

Postby admin » 6 Apr 2016, 3:14pm

Thanks for the feedback :) , and sorry for the temporary problems! :oops:

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deliquium
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Re: Site keeps logging me out

Postby deliquium » 6 Apr 2016, 4:18pm

admin wrote:Thanks for the feedback :) , and sorry for the temporary problems! :oops:


Thank YOU admin for fixing it :D
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Bicycler
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Re: Site keeps logging me out

Postby Bicycler » 6 Apr 2016, 4:30pm

Indeed, thank you :D