A retailer requests my personal details

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cyclop
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A retailer requests my personal details

Postby cyclop » 29 Nov 2017, 4:48pm

Tried to buy some earphones from currys yesterday.They wanted my personal details but could not tell me why,even when the manager got involved.I walked out.Is this unusual or normal nowadays?
Last edited by Graham on 3 Dec 2017, 6:51pm, edited 1 time in total.
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brynpoeth
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Re: personal details

Postby brynpoeth » 29 Nov 2017, 4:54pm

Not normal

Go back another time or try another store

Best to pay cash, how much do they cost?
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Tangled Metal
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Re: personal details

Postby Tangled Metal » 29 Nov 2017, 4:54pm

E-receipt perhaps. A trend where they get your email address for marketing purposes and for selling on to make money. All under the guise of being in your interest by allowing easy recovery of your receipt for taking stuff back.

We just say no, not interested. They want the sale, you don't have to give them the details so you're in a stronger position. It's unusual to make a big deal of turning them down. Most shop assistants aren't that bothered by it all. They're not usually gaining.

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661-Pete
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Re: personal details

Postby 661-Pete » 29 Nov 2017, 5:38pm

Just remembering - a few weeks ago my wife bought a pair of boots at Millett's and got an E-receipt by E-mail. Presumably this was their drive to go paperless.

Haven't been bombarded by marketing rubbish since then, but I suppose it may come.
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mercalia
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Re: personal details

Postby mercalia » 29 Nov 2017, 6:15pm

cyclop wrote:Tried to buy some earphones from currys yesterday.They wanted my personal details but could not tell me why,even when the manager got involved.I walked out.Is this unusual or normal nowadays?

didnt you know you now have to have a TV licence to use earphones so need your personal details to send to the TV licence/Capita people so they can harass you....

thirdcrank
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Re: personal details

Postby thirdcrank » 29 Nov 2017, 6:24pm

The first place I remember doing this was Radio Shack / Tandy.

Staff were required to take the name and address of any customer who made a purchase, however small, in order to put them on the company's brochure mailing list, which often caused disgruntlement.


https://en.wikipedia.org/wiki/Tandy_Corporation

Rohan is another. I was in ASDA today and they've introduced the scanners that you can use as you shop. (I've no idea how recent this is, I don't do much of our food shopping these days.) Tesco base their similar system on their loyalty card but ASDA don't have one. I was going to use it but signing up required my email, and a lot more besides so I didn't bother. If they analyse any of this, I'm probably down as an incompetent geriatric when in reality I'm a grumpy git. I didn't see anybody else using it either, which they probably ascribe to a "lack of demand" when in reality, they are confusing automation with marketing. And they blame everything on the "discounters" who generally seem better able to respond to customer demand.

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Paulatic
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Re: personal details

Postby Paulatic » 29 Nov 2017, 7:49pm

It can have advantages. I use Screwfix a lot and because of the distance involved I often take away more than I need for a job. A few just in case items. Weeks later stuff I haven’t used I simply take back. No receipt required as it’s all on their system. I keep an email address to use for companies like this it’s different to my personal email.
Growing up in a rural area everyone knew your details anyway without asking. Name, address, occupation, interests, smoker, drinker etc. Is it really much different that a computer knows it all and it gives you the same business relationship you’d have got, in the past, with local businesses.
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fausto copy
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Re: personal details

Postby fausto copy » 29 Nov 2017, 7:53pm

cyclop wrote:Tried to buy some earphones from currys yesterday.They wanted my personal details but could not tell me why,even when the manager got involved.I walked out.Is this unusual or normal nowadays?



If they'd asked me, I would have simply stated that I've got a left ear and a right ear.

(Not that they're much use now that I'm deaf. :roll: )

fausto.

thirdcrank
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Re: personal details

Postby thirdcrank » 29 Nov 2017, 8:06pm

One of the "benefits" of living somewhere like this is that I have two Screwfixes within walking distance on the A62, one northwards, the other to the South.

I'd still prefer to be on "don't ring me, I'll ring you" terms. In 2015, I had to arrange two separate funerals for close family members. This was around the time when the second Screwfix opened. I was expecting a call from the undertaker when the phone went. For one reason or another, probably a combination of ageing lugs, stress and a poor phone line, I couldn't understand the babble from the caller so I asked if this was the undertaker. It wasn't, it was somebody from one Screwfix trying to poach customers from the other, who persisted with the spiel in spite of what I had just said. There's probably some dark humour in there somewhere about DIY joinery. If they record calls "for training purposes" they'll have picked up some tips. :evil:

pwa
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Re: personal details

Postby pwa » 29 Nov 2017, 8:34pm

I've had Evans Cycles ask for my e-mail address when I've been shopping in the Cardiff store. I just said "I don't give it out" and they left it at that.

softlips
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Re: personal details

Postby softlips » 29 Nov 2017, 8:39pm

I always refuse to give it and request a paper receipt.

rjb
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Re: personal details

Postby rjb » 29 Nov 2017, 8:52pm

i just say email - whats that first or second class, and when they ask for my post code i say SW1A 1AA and give my name as REX. Havent had anyone doff their hats or bow yet though :(
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fausto copy
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Re: personal details

Postby fausto copy » 30 Nov 2017, 3:14pm

Are you one of the corgis by any chance? :wink:

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mjr
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Re: personal details

Postby mjr » 30 Nov 2017, 4:08pm

Currys are notorious for this. The related Dixons used to be too. I've not bought anything there for a very very long time as a result.

Paulatic wrote:It can have advantages. I use Screwfix a lot [...] No receipt required as it’s all on their system. I keep an email address to use for companies like this it’s different to my personal email.

Your surname isn't Winter, is it? If so, I'm getting your receipts and catalogues from Screwfix! Seriously - I've used B&Q's Screwfix myself to buy some pipe lagging to use when transporting bikes and now I get stuff for Paul Winter too. I think their data processing may be [inappropriate word removed].
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Toffee
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Re: personal details

Postby Toffee » 30 Nov 2017, 8:26pm

mjr wrote:Currys are notorious for this. The related Dixons used to be too. I've not bought anything there for a very very long time as a result.

Paulatic wrote:It can have advantages. I use Screwfix a lot [...] No receipt required as it’s all on their system. I keep an email address to use for companies like this it’s different to my personal email.

Your surname isn't Winter, is it? If so, I'm getting your receipts and catalogues from Screwfix! Seriously - I've used B&Q's Screwfix myself to buy some pipe lagging to use when transporting bikes and now I get stuff for Paul Winter too. I think their data processing may be <i>[inappropriate word removed]</i>.


I know a Paul Winter :shock: :shock: