Did some internet banking this morning.
Natwest paying a couple of bills - council tax and water rates - No, we refuse to have DDs before anyone say's we should!
If we can't afford to pay, we won't. We don't want them taking money before
we have the means to pay for it!
Sorry, I digress.
Natwest sent me a code.
I was sitting with a cuppa with my laptop and my phone nearby.
The code came through as a text, and I inputted it into their slot on the page.
All fine of course.
What I fail to understand is WHY they use these.
If I know my login info and my password and the other password, is that not enough?
That's three sections - password and two lots of numbers to input.
If someone sat here that's not me and knew all this info regarding numbers and words, they would also have access to my mobile phone!
What would Natwest do if my mobile phone was in the washing machine again!
Mick F. Cornwall