Google ‘My Business’ complaint.

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peetee
Posts: 2091
Joined: 4 May 2010, 10:20pm
Location: Cornwall

Google ‘My Business’ complaint.

Postby peetee » 19 Jun 2020, 11:05pm

Can anyone help with this? I have been complaining to the Google My Business support team for months because they have failed to transfer my customer feedback from my old business listing to the new one. I want to complain to a higher authority in the organisation as the My Business team have been needlessly obstructive, repeatedly questioning my identity despite me providing adequate proof and now are refusing to take the matter further. Internet searches just return US phone numbers or useless chat forums.
Current status report:
Back on two wheels in deepest Pastyland and loving every minute. Mission: to enjoy big, bad hills again.

Cyril Haearn
Posts: 13464
Joined: 30 Nov 2013, 11:26am
Location: Between the woods and the water

Re: Google ‘My Business’ complaint.

Postby Cyril Haearn » 20 Jun 2020, 8:14am

I have a problem with this too, the evaluations are not shown if I click on them
Maybe something has been updated or changed, what can I do to see them again? (Android)
Entertainer, kidult, curmudgeon
Cycling-of course, but it is far better on a Gillott
We love safety cameras, we hate bullies

peetee
Posts: 2091
Joined: 4 May 2010, 10:20pm
Location: Cornwall

Re: Google ‘My Business’ complaint.

Postby peetee » 20 Jun 2020, 10:41am

Thanks for responding but I can’t see how that relates to my problem.
Current status report:
Back on two wheels in deepest Pastyland and loving every minute. Mission: to enjoy big, bad hills again.