Boyd wrote:NATURAL ANKLING wrote:Hi,
https://www.theregister.co.uk/2017/02/2 ... ulnerable/
"Capita, to whom the BBC has outsourced its licence fee shakedown efforts, has been found to be targeting vulnerable people as part of an aggressive bonus scheme for its collectors.
An investigative report by the Daily Mail has found Capita to be offering bonuses of up to £15,000 a year to its 330 enforcement officers, who have orders to each catch 28 licence fee evaders each week."
http://www.bbc.co.uk/news/business-39138601
"The firm said Andy Parker would step down later this year once a replacement had been found.
The news came as it revealed that annual pre-tax profits had fallen 33% to £74.8m.
Capita has also been under fire over the way it collects the TV licence fee.
Capita, which collects the fee on behalf of the BBC, is now under investigation by the corporation after allegations that its collectors targeted vulnerable people, spurred on by an aggressive incentive scheme."
I must admit those that have called at my house haven't shown any aggressive tactics. One wouldn't even come up the drive...although I was splitting would with a wood maul at the time!
ah thats the tactic, open the door with a hammer in one hand