Transpenine xpress website no need to phone Virgin for bikes

Cycle-touring, Expeditions, Adventures, Major cycle routes NOT LeJoG (see other special board)
Bonroute
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Transpenine xpress website no need to phone Virgin for bikes

Postby Bonroute » 14 Jun 2018, 12:45pm

I have previously been booking myself and bike on Virgin trains through their call centre for routes on the west coast. Have now found that I can do all this via the Transpenine express website as they sell tickets for Virgin trains! May be of use to other cyclists.

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mjr
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby mjr » 14 Jun 2018, 12:54pm

Bonroute wrote:I have previously been booking myself and bike on Virgin trains through their call centre for routes on the west coast. Have now found that I can do all this via the Transpenine express website as they sell tickets for Virgin trains! May be of use to other cyclists.

But do they sell the cheap special offers?
MJR, mostly pedalling 3-speed roadsters. KL+West Norfolk BUG incl social easy rides http://www.klwnbug.co.uk
All the above is CC-By-SA and no other implied copyright license to Cycle magazine.

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Sweep
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby Sweep » 15 Jun 2018, 6:32pm

mjr wrote:
Bonroute wrote:I have previously been booking myself and bike on Virgin trains through their call centre for routes on the west coast. Have now found that I can do all this via the Transpenine express website as they sell tickets for Virgin trains! May be of use to other cyclists.

But do they sell the cheap special offers?

In my expedience, the answer to that will be a straight no.
And couldn't give a ****

edit/clarification - I meant Virgin couldn't give a **

I did recently get a special offer virgin ticket and get a bike on the same train but it was a terrible pain.
Sweep

Bonroute
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby Bonroute » 1 Jul 2018, 8:43pm

I got a ticket for as cheap as booking with Virgin. Was in a hostel so wanted to get it done quick and convenient.

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Sweep
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby Sweep » 2 Jul 2018, 8:57am

Bonroute wrote:I got a ticket for as cheap as booking with Virgin. Was in a hostel so wanted to get it done quick and convenient.

No doubt you did but I very much doubt it was one of their seat sale tickets. They have these sales 2 to 3 times a year, maybe more. Very handy for cyclists. But their usual condition is that these special fares are only bookable through their own site. Search for these fares on any other site and you will not see them.
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Bonroute
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby Bonroute » 2 Jul 2018, 1:40pm

Just checked it was an Advance Single. Don't know anything about Virgin special offers. Probably useful for some.

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Sweep
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby Sweep » 2 Jul 2018, 1:51pm

Bonroute wrote:Just checked it was an Advance Single. Don't know anything about Virgin special offers. Probably useful for some.


Yes they are. They tend to cover quite long periods and are good if you can book ahead. I find them useful for cycling jaunts. Often about 50 per cent of the cost of an advance single I think. Recently did London to Peterborough for barely over a fiver. You can get on their email list for them. Both west and east coast do the sales. But as I said the tickets are only available online on their own site. Despite being stood in front of an east coast employee in the ticket office, at one of their main stations, Kings Cross, no way could I get him to sell me a ticket I knew existed. So I went through the palaver processs I won't bore you with.

I will try to flag future sales on here.
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Bonroute
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby Bonroute » 2 Jul 2018, 2:21pm

Thanks, I've just gone to the virgin website and registered for the seat sales! Very useful. My local station has started to encouraging me to collect tickets from them as I think it's under threat. But I've had limited luck finding cheap tickets from a ticket office search.

As an aside I just travelled as a normal Virgin passenger without a bike and six bikepackers tried to get on the Edinburgh to Euston train on a Saturday afternoon! I know two made it but didn't manage to speak to them to find out if they had booked.

Scotrail are also going to add carriages for outdoor equipement

https://www.scotsman.com/news/transport ... -1-4755533

It seems that cycle touring is popular.

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Sweep
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby Sweep » 2 Jul 2018, 8:59pm

Bonroute wrote: My local station has started to encouraging me to collect tickets from them as I think it's under threat. .


Yes, they want us to rely on web sales, with the false promise that it is cheaper/more convenient. In reality they will work towards analysing you as a customer to maximise profit.

A couple of years ago the ticket office in Clitheroe (also under threat) managed to secure me a ticket and a cycle reservation when the Virgin global network had routed my call, on extensive hold, to the other side of the planet. And still screwed it up.
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pete75
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby pete75 » 2 Jul 2018, 9:25pm

It's Virgin no longer - LNER now. WOnder if they'll go back to the pre Virgin online bike booking..

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Sweep
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby Sweep » 2 Jul 2018, 9:41pm

pete75 wrote:It's Virgin no longer - LNER now. WOnder if they'll go back to the pre Virgin online bike booking..

yes I know.

I kind of doubt it to be honest.

Progress.

Layer upon layer of marketing bull***

LNER are only minders as I understand it before the government hands it over to some other bunch of shysters who are, as I tap this in, already crafting their presentations.

I also understand that Virgin and Stagecoach will be able to pitch for a franchise they have previously run away from.

You can't make it up!

In short, it's rapidly getting to the state where it is just easier to pedal the whole way, seeing stuff along the way.
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RickH
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Re: Transpenine xpress website no need to phone Virgin for bikes

Postby RickH » 7 Jul 2018, 5:48pm

pete75 wrote:It's Virgin no longer - LNER now. WOnder if they'll go back to the pre Virgin online bike booking..

Just to clarify that it is still Virgin on the west coast line, only east coast has become LNER.