CTC DAs and the call centre

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Philip Whiteman
Posts: 82
Joined: 10 Jan 2007, 9:41am

CTC DAs and the call centre

Postby Philip Whiteman » 25 Jan 2007, 5:32pm

I rang CTC not so long ago and asked the question, "I live just to the south of Birmingham, can you please tell me what my nearest DA is?" . The response came as 'Woking'. :shock:

Now call me stupid but is that not some distance away? When I challenged the operative on the telephone, I received an indignant response that this was the nearest group and that none were located near to where I live.

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robgul
Posts: 3021
Joined: 8 Jan 2007, 8:40pm
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Re: CTC DAs and the call centre

Postby robgul » 25 Jan 2007, 5:43pm

Philip Whiteman wrote:I rang CTC not so long ago and asked the question, "I live just to the south of Birmingham, can you please tell me what my nearest DA is?" . The response came as 'Woking'. :shock:

Now call me stupid but is that not some distance away? When I challenged the operative on the telephone, I received an indignant response that this was the nearest group and that none were located near to where I live.


Ah, sound like the Birmingham Southern Wheelers are keping their light under the proverbial bushel ... rides every Sunday & alt Weds - PM if you want the details

Rob
E2E http://www.cycle-endtoend.org.uk
HoECC http://www.heartofenglandcyclingclub.org.uk
Cytech accredited mechanic . . . and woodworker

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Simon L6
Posts: 1382
Joined: 4 Jan 2007, 12:43pm

Postby Simon L6 » 25 Jan 2007, 5:54pm

Philip - you have personal mail