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CTC DAs and the call centre

Posted: 25 Jan 2007, 5:32pm
by Philip Whiteman
I rang CTC not so long ago and asked the question, "I live just to the south of Birmingham, can you please tell me what my nearest DA is?" . The response came as 'Woking'. :shock:

Now call me stupid but is that not some distance away? When I challenged the operative on the telephone, I received an indignant response that this was the nearest group and that none were located near to where I live.

Re: CTC DAs and the call centre

Posted: 25 Jan 2007, 5:43pm
by robgul
Philip Whiteman wrote:I rang CTC not so long ago and asked the question, "I live just to the south of Birmingham, can you please tell me what my nearest DA is?" . The response came as 'Woking'. :shock:

Now call me stupid but is that not some distance away? When I challenged the operative on the telephone, I received an indignant response that this was the nearest group and that none were located near to where I live.


Ah, sound like the Birmingham Southern Wheelers are keping their light under the proverbial bushel ... rides every Sunday & alt Weds - PM if you want the details

Rob

Posted: 25 Jan 2007, 5:54pm
by Simon L6
Philip - you have personal mail