Acycles

Please be fair and thoughtful in your opinions. No rants please.
jeremydrew121
Posts: 2
Joined: 10 Jan 2017, 11:32am

Acycles

Postby jeremydrew121 » 10 Jan 2017, 11:38am

Bought new wheels and pedals from an online company called Acycles in November, didn't get them and they have not refunded my money, bearing in mind the total was £896.33 its not an inconsiderable sum of money. Buyer beware!

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Spinners
Posts: 703
Joined: 6 Dec 2008, 6:58pm
Location: Port Talbot

Re: Friendly Warning about Acycles

Postby Spinners » 10 Jan 2017, 1:07pm

Not good. Hope you paid by credit card.

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Erudin
Posts: 622
Joined: 17 Sep 2009, 3:39am
Location: Cornwall

Re: Friendly Warning about Acycles

Postby Erudin » 10 Jan 2017, 2:05pm

I get my Wipperman chains from them without problems. I think they are based in France. What reason do they give for the delay?

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foxyrider
Posts: 2766
Joined: 29 Aug 2011, 10:25am
Location: Sheffield, South Yorkshire

Re: Friendly Warning about Acycles

Postby foxyrider » 10 Jan 2017, 4:35pm

I bought a special order TA chainring from them last year - no issues, in fact arrived quicker than their estimate.
Convention? what's that then?

Airnimal Chameleon touring, Orbit Pro hack, Orbit Photon audax, Focus Mares AX tour, Peugeot Carbon sportive, Owen Blower vintage race - all running Tulio's finest!

pwa
Posts: 4777
Joined: 2 Oct 2011, 8:55pm
Location: South Wales

Re: Friendly Warning about Acycles

Postby pwa » 10 Jan 2017, 4:41pm

Warning noted. Thanks. Hope you get your money back soon.

drossall
Posts: 3668
Joined: 5 Jan 2007, 10:01pm
Location: North Hertfordshire

Re: Friendly Warning about Acycles

Postby drossall » 10 Jan 2017, 10:52pm

I too have bought from them without problems. I think you should make sure that you have exhausted all means of contacting them, as they seem perfectly legitimate to me.

landsurfer
Posts: 2312
Joined: 27 Oct 2012, 9:13pm

Re: Friendly Warning about Acycles

Postby landsurfer » 10 Jan 2017, 10:56pm

They offer a walk in collection service .... In France ........ :roll:
"Could someone hold my reins while i get down off my high horse please " ...
The Road Goes On Forever ........

Samuel D
Posts: 1500
Joined: 8 Mar 2015, 11:05pm
Location: Paris

Re: Friendly Warning about Acycles

Postby Samuel D » 10 Jan 2017, 11:43pm

I have ordered several bits and pieces from Acycles and never had a problem.

That doesn’t mean problems cannot occur, but it’s an odd one from a poster with only one other post (a rambler on 23 mm versus 25 mm tyres).

Precisely which wheels and pedals are we talking about here?

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horizon
Posts: 7132
Joined: 9 Jan 2007, 11:24am
Location: Cornwall (they really are bonkers down here)

Re: Friendly Warning about Acycles

Postby horizon » 11 Jan 2017, 12:31am

Last year I ordered some pannier covers from Tweeks. It rolled on for about four to five months while the container ship made its way from China. Tweeks were really helpful but short of taking a small boat out ...

Two years ago I came close to ordering a rack from Acycles and saw nothing wrong. The OP needs to tell us a lot more if we're to take anything from his warning. I simply don't believe that's all there is to it.
When you cycle, you meet people. People are interesting. You meet interesting people when you cycle.

Toffee
Posts: 39
Joined: 2 Sep 2014, 9:28pm

Re: Acycles

Postby Toffee » 11 Jan 2017, 7:47pm

I bought a Tubus front rack from them last year. It became apparent that they accepted my order without having any in stock. They quoted a delay of about two weeks and I needed them sooner.

When I went to cancel the order they found some to send to me. I assume someone else now had to wait for my order.


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