Rose (Germany)

Please be fair and thoughtful in your opinions. No rants please.
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RickH
Posts: 3841
Joined: 5 Mar 2012, 6:39pm
Location: Horwich, Lancs.

Re: Rose (Germany)

Postby RickH » 23 Nov 2018, 12:15am

toontra wrote:Anyone know what Rose mean when they describe an order as being a "backorder"?

Ordered some wheels a couple of weeks ago and still no mention of a possible delivery date.

Backorder usually means they are waiting for it to arrive from their supplier. Sometimes they will have an expected date, sometimes not.

toontra
Posts: 548
Joined: 21 Dec 2007, 11:01am
Location: London

Re: Rose (Germany)

Postby toontra » 23 Nov 2018, 12:20am

Ah - OK. Not really a problem. They are only a backup pair anyway - thought I should get some spare 26" rim brake wheels while they still exist!
5 & 6 day solo LEJoGs - http://6-daylejog.blogspot.com/

reohn2
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Joined: 26 Jun 2009, 8:21pm

Re: Rose (Germany)

Postby reohn2 » 23 Nov 2018, 10:51am

brynpoeth wrote:I am not a great one for equipment, plenty of stuff could be made locally like it was a century ago

But it isn't.
But when it's cheaper to buy stuff made in the far east(though my latest purchace was made in Germany)and posted from Germany that reaches me in three working days(just as quick if not quicker than UK suppliers)and is £10 cheaper than UK suppliers on a £45 order,why wouldn't I buy from Germany?
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I cycle therefore I am.

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robgul
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Re: Rose (Germany)

Postby robgul » 24 Nov 2018, 7:26am

Another Rose fan here (and I manage an LBS and can buy whatever I want "trade") - bought an item recently (an exception to my trade option as we don't deal with the UK supplier) : RRP at UK suppliers was £190 or £170 - the higher being a "west country supplier" ...... £108 from Rose with free delivery as it was >£100..... ordered Sunday evening, delivered Thursday morning.

Difficult to argue with that.

Rob

toontra
Posts: 548
Joined: 21 Dec 2007, 11:01am
Location: London

Re: Rose (Germany)

Postby toontra » 5 Dec 2018, 5:05pm

RickH wrote:
toontra wrote:Anyone know what Rose mean when they describe an order as being a "backorder"?

Ordered some wheels a couple of weeks ago and still no mention of a possible delivery date.

Backorder usually means they are waiting for it to arrive from their supplier. Sometimes they will have an expected date, sometimes not.


Well, it was worth the wait (just a couple of weeks in the end). Fantastic quality hand-built 26" touring wheels for £110 delivered. Will be checking Rose before buying any new components!
5 & 6 day solo LEJoGs - http://6-daylejog.blogspot.com/

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Sweep
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Joined: 20 Oct 2011, 4:57pm
Location: London

Re: Rose (Germany)

Postby Sweep » 8 Dec 2018, 7:41pm

Until recently there often used to be a two day delay or so pre despatch I think while they did manual currency calculations if you were using one of their vouchers. The web site wouldn't accept the vouchers from Brits and you had to put it in a note and trust them to knock this off the bill - ie not charge you what the online confirmation said.

Very odd.

They now seem to have sorted this. Got some stuff the other day within three working days using a voucher they had sent me for my birthday (DO sign up for their newsletter and tell them your birthday) and also free postage as I stocked up on stuff. Have just got another voucher for use by mid to late January and I will get free postage on that as well - no trouble to bump the total up with consumables.

Way way better than the largely useless (for me) Chain Reaction these days, which is now interested in more racy status fashion conscious folk.
Sweep