Spa Cycles (Harrogate)

Please be fair and thoughtful in your opinions. No rants please.
videoman
Posts: 69
Joined: 23 Aug 2007, 10:04pm

Re: Spa Cycles (Harrogate)

Post by videoman »

I've recently used Spa for the first time for some parts as they were cheaper than Wiggle or anyone else and the parts arrived within two days which I would say was excellent service and will certainly use them again hopefully for a new bike once further restrictions are lifted and I can visit Harrogate to try for size.
arnsider
Posts: 329
Joined: 27 Jul 2011, 12:44am

Re: Spa Cycles (Harrogate)

Post by arnsider »

I really don't care about the comments in response to mine.
I do care about being spoken to in a civil manner.
If people think they can mitigate lousy customer service by the pressure of custom, we are on a slippery slope.
It's futile trying to make that point on here.
pete75
Posts: 13781
Joined: 24 Jul 2007, 2:37pm

Re: Spa Cycles (Harrogate)

Post by pete75 »

arnsider wrote: 7 Apr 2021, 12:38am I really don't care about the comments in response to mine.
I do care about being spoken to in a civil manner.
If people think they can mitigate lousy customer service by the pressure of custom, we are on a slippery slope.
It's futile trying to make that point on here.
You say you weren't spoken to in a civil manner. There are two sides to any conversation and that begs the question what were you saying to cause that reaction on the part of the shopkeeper.
Bonefishblues
Posts: 9127
Joined: 7 Jul 2014, 9:45pm
Location: Near Bicester Oxon

Re: Spa Cycles (Harrogate)

Post by Bonefishblues »

pete75 wrote: 10 Apr 2021, 6:29am
arnsider wrote: 7 Apr 2021, 12:38am I really don't care about the comments in response to mine.
I do care about being spoken to in a civil manner.
If people think they can mitigate lousy customer service by the pressure of custom, we are on a slippery slope.
It's futile trying to make that point on here.
You say you weren't spoken to in a civil manner. There are two sides to any conversation and that begs the question what were you saying to cause that reaction on the part of the shopkeeper.
tbf there are sufficient reports of a certain eccentricity, shall we say, to mean that the answer to that might be 'nothing at all'
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TimeTraveller
Posts: 89
Joined: 7 Mar 2019, 8:49pm

Re: Spa Cycles (Harrogate)

Post by TimeTraveller »

viewtopic.php?f=5&t=145201


Not bad,..... but not expected :)
arnsider
Posts: 329
Joined: 27 Jul 2011, 12:44am

Re: Spa Cycles (Harrogate)

Post by arnsider »

"You say you weren't spoken to in a civil manner. There are two sides to any conversation and that begs the question what were you saying to cause that reaction on the part of the shopkeeper."
That's rubbish!
I made an enquiry in a normal and reasonable manner. There aren't two sides to a conversation like that and don't try to imply otherwise.
Clouded Leopard
Posts: 33
Joined: 2 May 2020, 1:08pm
Location: East Lancashire Moors

Re: Spa Cycles (Harrogate)

Post by Clouded Leopard »

Just collected my Steel Tourer from Spa. From the placing of the order, in person, their service was brilliant. Unsure of sizing I tried two frame sizes to see which I preferred. After a 2mile ride on cycles of each frame size I settled for the most comfortable when riding.

After a long conversation about cycle usage and terrain we selected the drive train. Other options were explained and together with the obligatory Brooks B17 standard the specs were finalised.

Speed of build especially in these times was just over 4 weeks.

I have nothing but praise and admiration for the Staff at Spa and shall be upgrading with another Spa cycle next year.
When the earth becomes sick the animals will begin to die. When that happens The Warriors of the Rainbow will come to save them.
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Sweep
Posts: 7017
Joined: 20 Oct 2011, 4:57pm
Location: London

Re: Spa Cycles (Harrogate)

Post by Sweep »

Clouded Leopard wrote: 21 May 2021, 3:09pm Just collected my Steel Tourer from Spa. From the placing of the order, in person, their service was brilliant. Unsure of sizing I tried two frame sizes to see which I preferred. After a 2mile ride on cycles of each frame size I settled for the most comfortable when riding.

After a long conversation about cycle usage and terrain we selected the drive train. Other options were explained and together with the obligatory Brooks B17 standard the specs were finalised.

Speed of build especially in these times was just over 4 weeks.

I have nothing but praise and admiration for the Staff at Spa and shall be upgrading with another Spa cycle next year.
sounds great tho wonder why you are contemplating an "upgrade" so soon.
You definitely need a good bike with good gearing for those "east lancashire moors" - deceptively tough riding.
Sweep
Stripey71
Posts: 2
Joined: 5 Jun 2021, 11:59am

Re: Spa Cycles (Harrogate)

Post by Stripey71 »

I've just built up the Spa Elan Ti frame I got to replace my unloved, uninspiring and dead feeling Planet X London Road frame.

John has been great to deal with quick to respond and also very fair in sorting out an incorrect spec seat collar. Isaac called me while checking the frame to ask whether I wanted the headset fitting.

I'm a very happy customer and look forward to eventually visiting the shop in person.

Thank you all on here for the lively discussions and special thanks to @531Colin for all of the informative responses to others questions about the Elan and all of the othe Spa models.
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