Sigma Sport-Germany
Posted: 25 Apr 2016, 3:35am
Broke my light clamp after the bike rolled away from leaning on the bin shed..doh
Contacted Sigma via their website and got a very prompt response in English from a very helpful lady.
Offered to post me a.new clamp for €5,75 inclusive (meaning clamp only 2euros!)
Only snag being sending funds as a bank transfer which would cost a ridiculous amount through the bank and they couldn't/wouldn't accept paypal.
Managed to find someone via London fixed gear with a German bank account whom sent the funds (& I paid them.via PP) and Sigma were happy for another person to do so other than the recipient.
Recieved clamp with documentation 5 days after payment.
Really excellent service and communication and their lights are pretty good too
Contacted Sigma via their website and got a very prompt response in English from a very helpful lady.
Offered to post me a.new clamp for €5,75 inclusive (meaning clamp only 2euros!)
Only snag being sending funds as a bank transfer which would cost a ridiculous amount through the bank and they couldn't/wouldn't accept paypal.
Managed to find someone via London fixed gear with a German bank account whom sent the funds (& I paid them.via PP) and Sigma were happy for another person to do so other than the recipient.
Recieved clamp with documentation 5 days after payment.
Really excellent service and communication and their lights are pretty good too