Tredz, no customer service.
Tredz, no customer service.
Contacted them via their online query system regarding a warranty on a helmet I purchased a 6 months ago....no response and I've resorted to gluing the defective attachment parts back together. I won't use them again.
Last edited by trilathon on 17 Mar 2017, 3:10pm, edited 1 time in total.
Searching for, and camping in, places of antiquity and wild beauty. Former ironman, 3PCX, Rough Stuff Fellowship, fell runner, regional time trial champion and 20 odd years of cyclo camping around Europe.
- Heltor Chasca
- Posts: 3016
- Joined: 30 Aug 2014, 8:18pm
- Location: Near Bath & The Mendips in Somerset
Re: Tredz poor customer service
Sorry to hear this. I've personally found them one of the best out there.
Re: Tredz customer service
They impressed me when they rang because they could only part-fill an order and were happy to dispatch separately at no extra cost.
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- Posts: 1730
- Joined: 8 Dec 2012, 6:08pm
Re: Tredz customer service
I only used them once, I ordered a combination lock for my mountain bike, they sent a key operated one and would only change it if I would pay 2 lots of postage. Never been on their website since.