Re: Another reason to boycott LIDL
Posted: 26 Oct 2014, 8:37am
You were not accused of defamation - Ian said , quite reasonably , that what you wrote was probably defamatory. There is a distinction.
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Si wrote:But ask yourself - what are you hoping to achieve in this thread....do you think that it will have any influence of lidl, frys or road safety, or has it just got to the point where winning the argument is the most important thing for you?
TonyR wrote:TrevA wrote:Perhaps we should boycott Asda too ?
A few years ago, a lorry driver working for an Asda sub-contractor ran down a cyclist from behind on the A50 south of Derby. He was found to be over his hours and excessively tired.
If you're talking about the Karl Austin case then that's not true. The driver is reported as having an exemplary driving record. If it was some other case I'd be interested to know which one.
http://road.cc/content/news/56835-lorry ... capes-jail
Postboxer wrote:It's a shockingly short sentence, as is the defence lawyer saying of his client, 'it is unlikely he would ever drive professionally again'. It really should be the case that they are banned from driving for life, especially professionally.
Erudin wrote:"Traffic Commissioner Sarah Bell has revoked the HGV operator's licence for Frys Logistics Limited, saying it put profit before the law with a lack of regard to the rules which contributed to the death of End-to-End cyclists Andrew McMenigall and Toby Wallace 28 months ago."
Whilst we appreciate your concerns regarding our delivery company, we regret to inform you that we are unable to advise any further regarding this matter. We would like to reiterate that the hauliers performance and structure was assessed and found to be good industry standard..........Fry's Logistics Ltd have always been fully compliant with all Lidl Service levels and Contractual obligations.
toontra wrote:Do you feel like writing back to them enclosing the commissioner's findings and asking them how that squares with their "performance and structure" assessment?
I would be interested in your comments on your assessment that "the haulier's performance and structure was assessed (by you) and found to be good industry standard" and "fully compliant with all Lidl Service levels and Contractual obligations." now that at Monday's Public Inquiry the Traffic Commissioner revoked their operators license describing Frys as "By far the worst case I have seen since I started as a Traffic Commissioner in 2007" and banning Mr Fry from being a transport manager and Mr Fry and the company from holding an operators license or being involved with managing HGV's for ten years - the longest ever ban imposed by the Traffic Commissioner.
Further she described Fry's approach as "reprehensible", that they knowingly allowed their drivers to break the driving hours regulations on a regular basis and that "Mr Fry has a calculated approach to road safety – it appears that the interests of profit supercede road safety."
Do you still maintain that "Fry's Logistics Ltd have always been fully compliant with all Lidl Service levels and Contractual obligations." and that your assessment procedures are fit for purpose?
It seems that Lidl has many many questions to answer about how such a dangerous operator passed your inspections with flying colours and worse, how after they killed two cyclists and nearly killed another HGV driver, you continued to maintain everything was fine when loud alarm bells should have been ringing. What lessons will you learn from this and what steps will you now take to overhaul your inspections and contracts with all your other haulier contractors to prevent a re-occurrence? I trust that you will now immediately cease using Frys ahead of their ban officially starting in December.
Finally as their main customer I think you now owe an apology to the families of the two dead cyclists, an apology Mr Fry refuses to give, for shortcomings in your system that led to their deaths. Had you done your assessment competently Frys would never have worked for you and two dead cyclists would still be alive. You assured me of your "best intentions at all times" so lets now see you walk that talk and make some amends.
Re: Your Contact
Thank you for taking the time to contact us again.
I am sorry to hear your further comments regarding the Haulier company currently employed by Lidl UK.
Unfortunately, I must reiterate that I am unable to disclose any further information regarding this matter as any internal investigations and details of the contracts we hold with the Haulier company are confidential. I am sorry for any dissatisfaction this may cause.
However, I would like to offer you my assurances that all such concerns are raised with Senior Management who take all customer comments seriously.
Thank you again for your contact
For and on behalf of Lidl UK GmbH