How to cancel a CUK 'membership' ?

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deliquium
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How to cancel a CUK 'membership' ?

Postby deliquium » 21 Apr 2017, 6:04pm

Having 'rejoined' the newly crappily named organisation earlier this year after that charity conversion debacle - I don't feel the capitulation is a good idea after all.

I've not been able to find how to 'resign' again.

Any tips or links most welcome
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landsurfer
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Re: How to cancel a CUK 'membership' ?

Postby landsurfer » 21 Apr 2017, 6:06pm

Cancelling the Direct Debit would have a good place to start .... :)
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chris_suffolk
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Re: How to cancel a CUK 'membership' ?

Postby chris_suffolk » 21 Apr 2017, 6:41pm

Except that if you don't tell them, they wil just reinstate the Direct Debit, and you'll have a real job getting it back.

If, however, you can show that you told them, then the bank will have to reimburse any over payments. So just send them an e-mail saying you quit!! Doesn't matter if they don't even see it, the point is that you send it to a contact address off their website - such as membership@cyclinguk.org.

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[XAP]Bob
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Re: How to cancel a CUK 'membership' ?

Postby [XAP]Bob » 21 Apr 2017, 6:53pm

Cancel it with the bank and they can't reinstate it
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landsurfer
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Re: How to cancel a CUK 'membership' ?

Postby landsurfer » 21 Apr 2017, 7:05pm

[XAP]Bob wrote:Cancel it with the bank and they can't reinstate it


+1 ...thats how it works ....
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chris_suffolk
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Re: How to cancel a CUK 'membership' ?

Postby chris_suffolk » 21 Apr 2017, 7:53pm

[XAP]Bob wrote:Cancel it with the bank and they can't reinstate it


They can. A modern Direct Debit can be created by anybody with access to your bank details. 99% of the time they don't even need a signaature, and your bank certainly won't ask to see one.

If you don't tell them, they can just recreate it once they see that it's not been paid. More often than not it's just an automatic process with no person involved at-all.

You need to inform them prior to cancelling the Debit

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robgul
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Re: How to cancel a CUK 'membership' ?

Postby robgul » 21 Apr 2017, 8:19pm

Not sure how the DD issue crept in - the OP made no mention of how payment was made??

I simply emailed the membership department (IIRC I was 4 months into a 12 month term, having paid for the year - in about November 2015) and simply said I wanted to cancel my membership and have a refund of the balance of the year's subscription. Amazingly I got a refund to my credit card in 4 days. [I had looked at the Ts&Cs and there was no mention of cancellation or that you couldn't cancel]

That said, IF a monthly DD is in force then you'd need to instruct the bank to cancel it (although the DD rules to enable you, via the bank, to recall a DD for monies already if you have a valid reason] .. . . as an aside : the recall issue is why in days gone by mortgage and other payments were paid by "banker's order" - a payment made that way couldn't be recalled as the account holder had made the instruction to his bank, rather than the recipient making a claim on the bank account as with a DD.

Rob

Toffee
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Re: How to cancel a CUK 'membership' ?

Postby Toffee » 21 Apr 2017, 10:07pm

chris_suffolk wrote:
[XAP]Bob wrote:Cancel it with the bank and they can't reinstate it


They can. A modern Direct Debit can be created by anybody with access to your bank details. 99% of the time they don't even need a signaature, and your bank certainly won't ask to see one.

If you don't tell them, they can just recreate it once they see that it's not been paid. More often than not it's just an automatic process with no person involved at-all.

You need to inform them prior to cancelling the Debit


Yes it's possible to reinstate a DD but legit organisations like CTC would not do it. There are proper procedures to go through and putting at risk their authority to use dd's would not be worth it. In any case you would just ask the bank to refund the money which they would. A pain yes loss of money no

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deliquium
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Re: How to cancel a CUK 'membership' ?

Postby deliquium » 22 Apr 2017, 9:02am

robgul wrote:Not sure how the DD issue crept in - the OP made no mention of how payment was made??

I simply emailed the membership department (IIRC I was 4 months into a 12 month term, having paid for the year - in about November 2015) and simply said I wanted to cancel my membership and have a refund of the balance of the year's subscription. Amazingly I got a refund to my credit card in 4 days. [I had looked at the Ts&Cs and there was no mention of cancellation or that you couldn't cancel]

Rob


Thanks Rob - being unable to find any reference to cancellation I thought I was being twp :roll: A simple email is easy enough :)
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"you would be surprised at the number of people in these parts who nearly are half people and half bicycles"