Si wrote:.......................................criticism of CTC staff or volunteers must be kept civil...................
Given this it might be appropriate for the CTC Management to treat members (and staff) with a bit more civility. It was noticeably absent with demise of the Technical Officer capability that CTC had. Demanding respect doesn't work - it needs to be earned. Those delivering lectures on civility need to look a bit closer to home.
I think that you are getting confused by:
1/ the difference between the forum and the wider world
2/ the difference between the volunteers that look after the forum, and the people who work in N.O.
I am citing the forum rules. If you believe that any forum member, be they N.O. staff, CTC member or member of the public has broken said rules then please report it. As you might recall, during the charity debate posts by N.O./Council were removed as the broke the forum rules, just as others by the 'opposing' side were when they broke the rules.
However, we, the forum staff, have little impact on how N.O. communicates with the membership beyond the forum.
As for respect - I would have hoped that everyone comes to the table already showing respect for others by default, rather than only treating others with respect once they have earned