Adnepos wrote:Can you confirm that you are quoting ISO as the standard for secondary retention?
No, I think that BS-EN 14764 would be taken as the most appropriate standard. There's an agreement however, between CEN and ISO that allows either to adopt each other's standards 'on the nod', so ISO may well be identical by now - or near identical. But it wasn't a few years ago. At that time work on ISO cycle standards - apart from cycle lighting - had ceased in deference to CEN.
Do you agree that the producer has a case to answer rather than the distributor?
You're probably right, I've not looked at GPSR in that much detail, but it's a general principle of UK consumer protection law that one proceeds against the retailer, as that's the only person one has a legal contract with. If the retailer is able to pass the buck to the manufacturer, that may be nice for the retailer (or one heck of a problem if the manufacturer is in China!), but should not be any of our business/problem.
And I think it's important to emphasise this. Bike shops are very fond of passing the buck, which is fair enough when one is seeking a remedy under the terms of a manufacturer's warranty, which may provide additional rights to those conferred by law, but retailers will also tend to steer you down the warranty path (typically keep you waiting months while the manufacturer looks for a way to wriggle out of it!) for matters that ARE covered by law and hence are first and foremost the retailer's responsibility.
