'Sorry to revive an old thread, but it is basically the same issue and needs to be viewed in context. During the current lockdown I am hoping that people will have more time and patience to read this.
After my last post in Nov 2018 I decided to risk commuting with my new Nexus 8 hub and it ran well on a level flat tarmac route, about 5 miles each way, until I retired in May 2019.
Since then the bike has been sitting in my shed and I have been using my other (derailleur) bike to go out for pleasure/fitness rides. The other day I decided to take the IGH bike for a spin as I was curious to see how it performed on hills. It ran nicely for about 15 miles, then suddenly the hub started to slip, to the extent that I was unable to select gears 1-4. I limped home using gears 5-8. Strangely, about half a mile from home on level ground the hub appeared to correct itself and I was able to use gears 1-4 again.
The following day I went out again on the same route, after making sure the yellow marks were lined up in both directions. The first 15 miles were a gentle climb, followed by level riding. Then I went down a long straight sloping street and shifted up to gear 8. At the bottom of the street I used the twist grip to go down through 5 gears at once, ready for a short climb before descending again. At this point gears 1-4 were once again not working, slipping all over the place. This time they did not put themselves right when I was close to home.
It appears that the hub is able to cope with very gentle riding on level ground, where the gear changes are few, as in my commute. I can ride it round the block from my house in gears 1-4.
I have had considerable discussion with Brucey about this issue, and he pointed out that there is a 'ramp' inside the hub where the clutch moves back from gear 5 to 4. The action of the clutch on this ramp is shown from 9:40 mins in this video:
https://www.youtube.com/watch?v=_Q5iEywX3yMOnce again I removed the wheel from the bike and then removed everything from the drive side of the hub, then re-fitted the cassette joint and turned it by hand. Once again, it operated most of the time, although it sounded a bit rough and I could hear it click, presumably at the point where it climbs the ramp from gear 5 to 4. But occasionally it 'stuck' in one position and there was no resistance from the spring.
By removing the hub from the bike and disconnecting the cable I have isolated the problem as being within the hub and not caused by bad adjustment or a draggy cable. There is no shop in the North East which is capable of doing any remedial work on an IGH. So I am stuck with a fairly expensive bike which I would not get much for on Ebay as it is faulty. As I have nothing to lose I am considering fixing it myself and would appreciate any advice on how to do it and where to source spare parts.