luna 750c - display password problem / lockout

Electrically assisted bikes, trikes, etc.
fabricator
Posts: 1
Joined: 20 Jan 2019, 5:50pm

luna 750c - display password problem / lockout

Postby fabricator » 20 Jan 2019, 6:18pm

Hi i have a luna 750c display and i set up a password for the display and power up and when i came to power up it asked for my password i entered it and it said failed now im locked out does anybody know how to get back in is there a re set code or anything thanks
Last edited by Graham on 21 Jan 2019, 10:32am, edited 1 time in total.
Reason: Title

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gaz
Posts: 13529
Joined: 9 Mar 2007, 12:09pm
Location: Kent, car park of England

Re: display password

Postby gaz » 20 Jan 2019, 7:43pm

Welcome to the forum.

Luna offer e-mail/on-line support: https://lunacycle.com/trouble-ticket/

stodd
Posts: 68
Joined: 6 Jun 2018, 10:24am

Re: luna 750c - display password problem / lockout

Postby stodd » 21 Jan 2019, 11:04am

I don't know how good Luna support is, but you may find you may get a quicker answer if you post on Pedelecs.
https://www.pedelecs.co.uk/forum/forums ... cussion.2/

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willcee
Posts: 866
Joined: 14 Aug 2008, 11:30pm
Location: castleroe,co.derryUlster

Re: luna 750c - display password problem / lockout

Postby willcee » 22 Jan 2019, 7:24pm

best of luck with Luna, I bought some items back in July, one being their colour display and in November it failed wouldn't switch on and guess what... the Chinese warranty was brought to bear.. 90 days only, thankfully a switched on electronics friend found a broken wire in the board which contained all the small micro switches used to switch on the motor ,soldered it back on and tested it before sending it back to me,.. don't think I'll be darkening their door or web page ever again..and still waiting on an answer from the aforementioned forum!!!!!! will..