Dear Cycle Hub member,
We wanted to inform you that over the coming weeks there will be some changes at five cycle hubs which TfGM operate at Northern stations in Greater Manchester.
The week commencing 16 December, TfGM will hand over the following hubs to Northern:
• Oxford Road
• Eccles
• Salford Central
• Hazel Grove
• Ashton
There will be a short period of time when the hubs will be out of use, as Northern install their own security system to these facilities.
We would like to reiterate that these hubs are not being closed, but they will look different with new Northern branding in place and Transport for Greater Manchester’s (TfGM’s) card access equipment being removed and replaced by a pin-code system which will be administered by Northern.
In the short term, Northern will replace the card activated locks with pin entry locks. Access to these hubs can be obtained either from the station ticket office or by contacting Northern’s Customer Experience Centre on 0800 200 6060.
Northern will provide these facilities to its customers without a charge. As the hubs will be directly managed by the station owner, this means there will be 24-hour access available for customers.
Further details about how Northern will operate the hubs will appear on their website shortly.
We’re very sorry for any inconvenience this may cause, and any members affected can contact us at: cycle.membership@tfgm.com
Kind regards,
TfGM
Please note that enquiries about cycle hubs should be directed to customer.relations@tfgm.com or 0161 244 1000.
Any thoughts?
The bit that concerns me is the "Northern will provide these facilities to its customers without a charge"
What about none rail passengers, will we still be welcome to use the hubs? Without Charge?
Being in a bit of GM that the Metrostink serves i cant take my bike into the city via PubTra so end up using the hubs once ive cycled to town i.e. a an end point not a start point.
The fact that Northern Rail will be running the security troubles me too and a pin entry system that you can be given at the station counter by staff seems a downgrade/backwards step.
Really feels like TFGM are pushing cycling away at the moment.