We welcome cyclists and their bikes on our trains, but as safety is important to us, we do have some restrictions because space is limited at busier times. You can find out more at:
https://www.southwesternrailway.com/tra ... ith-a-bike
Even when there isn’t a restriction, we can’t guarantee that your bike will be accepted, as space is allocated on a ‘first come, first served’ basis. Our staff have the right to refuse it if there is no space for it to be transported safely. You can take a small folding bicycle on any of our trains if there is space for it to be stowed away safely, where it won’t cause an obstruction. Non-folding bicycles aren’t allowed on rail replacement bus services at any time – so please check for engineering work before you travel. Small folding bicycles are accepted if fully folded.
To reserve a space for your bike, you can do this:
· when you book your ticket online;
· at any staffed station; and
· by contacting our Customer Service Centre on the number below.
Please book at least 24 hours before you travel. Let me know if you need any further information.
Address: Freepost: SWR CUSTOMER RELATIONS
Phone: +44 (0) 345 6000 650