slowster wrote:76 degrees is so far out from commonly used seat angles on off the peg touring and audax frames that I would reject the frame. If the builder wants to sell frames with such unusual geometry and not expect customers to complain, then they need to publish the geometry on their website and/or confirm it in writing/email before completing the order, so that the buyer is informed in advance.
If it's the builder I think it is, their website shows a photograph of their audax bike with a similarly small frame and a Brooks saddle. Despite the saddle being set back on the rails, the nose of the saddle appears to be directly over the bottom bracket. I doubt that it would be possible for any of the recognised bike fitting methodologies to produce an acceptable riding position on that bike.
I have now formally rejected the frame, in a calm, structured fashion with reference to several other similar bikes on the market and the relevant legislation. They have replied swiftly, to be fair, but rejecting a refund / replacement.
I also mentioned that I had sought advice on a forum, without naming the company. They have been fairly insulting about this, referring to 'so-called experts' and that good cyclists don't make good builders.
In my reply I am pointing out gently that I think this is harsh - forums are full of very knowledgeable people, many of whom work in the industry, design bikes, have been pro riders, and even builders such as Dave Kirk and Richard Sachs use forums. Further, pro cyclists do contribute to frame design. Also the example of the late Mike Hall, who helped Kinesis design one of their bikes.
They have criticised the design of all of the models I listed, pointing out that the smaller sizes use slacker head angles. In my reply I am suggesting to them that even if they think their way of doing it is better, given that it differs to the vast majority, they still ought to point this out in the frame details or on order, even as a positive design choice if they think it is the best way to do things.
My next reply will be an attempt to negotiate, at my cost - perhaps a restocking fee as suggested - to resolve it quickly and amicably, before pursuing more formal advice.