Breakdown/recovery service?

General cycling advice ( NOT technical ! )
ratherbeintobago
Posts: 498
Joined: 5 Dec 2010, 6:31pm

Breakdown/recovery service?

Postby ratherbeintobago » 15 Oct 2020, 1:13pm

Saw a flyer for this in the LBS. Something like £15/year and will collect if you are >1 mile from home.

Does anyone here use and have any experience of how it works? Is it worth the money?

philvantwo
Posts: 1121
Joined: 8 Dec 2012, 6:08pm

Re: Breakdown/recovery service?

Postby philvantwo » 15 Oct 2020, 2:17pm

You call them up and they arrange a taxi for you.......but you have to pay the taxi bill!!!

pwa
Posts: 13262
Joined: 2 Oct 2011, 8:55pm

Re: Breakdown/recovery service?

Postby pwa » 15 Oct 2020, 2:19pm

Having a breakdown recovery service is the reason for being married isn't it?

Icsunonove
Posts: 55
Joined: 15 Oct 2008, 12:59pm
Location: Hampshire

Re: Breakdown/recovery service?

Postby Icsunonove » 15 Oct 2020, 2:27pm

I've had ETA cover for a few years now. Not needed to use it so far but gives me peace of mind on my cycling adventures knowing there's a 24 hour helpline to call if I breakdown deep in the countryside, 100s of miles from home, in the middle of the night..... Much better than calling your Husband/Wife/partner/friend for help at 3 o'clock in the morning!!!!

From their website:

"The ETA was the first company to offer a cycle rescue service tailored for cyclists and we have 29 years’ experience providing breakdown services. If you suffer a breakdown of your bicycle (including punctures) whilst out cycling or are unable to continue due to an injury, our 24-hour recovery team is on hand to arrange transport for you and your bicycle back to a safe location. If you would prefer to arrange a taxi for yourself, simply send us your receipts and we will reimburse you for the costs, subject to the terms and conditions being met.

We will not attempt to fix any faults with your bike; however, we will ensure you are taken to a safe location
."

Having a breakdown recovery service is the reason for being married isn't it?

She doesn't drive :-(

ratherbeintobago
Posts: 498
Joined: 5 Dec 2010, 6:31pm

Re: Breakdown/recovery service?

Postby ratherbeintobago » 15 Oct 2020, 3:47pm

philvantwo wrote:You call them up and they arrange a taxi for you.......but you have to pay the taxi bill!!!


That doesn't sound all that helpful.

thirdcrank
Posts: 30056
Joined: 9 Jan 2007, 2:44pm

Re: Breakdown/recovery service?

Postby thirdcrank » 15 Oct 2020, 4:02pm

ratherbeintobago wrote:
philvantwo wrote:You call them up and they arrange a taxi for you.......but you have to pay the taxi bill!!!


That doesn't sound all that helpful.


I've no experience but my reading of their offer is that they will either rescue you OR you can use a taxi and subject to their T&Cs they will refund the bill.

Reading between the lines because I can't see the detail of the T&Cs, the "rescue" is only to somewhere safe which may include home if that's the nearest option. I don't think you could have a puncture in say Cornwall and get a taxi home to Inverness.

mumbojumbo
Posts: 663
Joined: 1 Aug 2018, 8:18pm

Re: Breakdown/recovery service?

Postby mumbojumbo » 15 Oct 2020, 8:02pm

I imagine there will be many incidents to south of John Groats.

st599_uk
Posts: 307
Joined: 4 Nov 2018, 8:59pm

Re: Breakdown/recovery service?

Postby st599_uk » 17 Oct 2020, 8:47am

The cover rescues you to home, your car, a hotel or a mainline train station, depending on time of day.
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thirdcrank
Posts: 30056
Joined: 9 Jan 2007, 2:44pm

Re: Breakdown/recovery service?

Postby thirdcrank » 17 Oct 2020, 9:10am

st599_uk wrote:The cover rescues you to home, your car, a hotel or a mainline train station, depending on time of day.


I think the question is, who makes the choice? I suspect it depends on distance as well as time of day. No doubt the T&Cs spell this out.