New cycling kit ... or is it?
New cycling kit ... or is it?
I recently treated myself to some new kit (bibs/jersey/hat) from a well-known retailer whose name rhymes with Jaffa.
When I inspected the kit, the bibs and hat showed evidence of being, well, already tried on by someone else. Think a couple of short & curlies in the bibs and a bit of dandruff & hair in the hat. I returned them the same day with a strongly-worded comment on the returns form.
I've not experienced this sort of service before in cycling, so I'd be interested to hear if anyone else has received previously returned goods sold as new.
When I inspected the kit, the bibs and hat showed evidence of being, well, already tried on by someone else. Think a couple of short & curlies in the bibs and a bit of dandruff & hair in the hat. I returned them the same day with a strongly-worded comment on the returns form.
I've not experienced this sort of service before in cycling, so I'd be interested to hear if anyone else has received previously returned goods sold as new.
- SimonCelsa
- Posts: 1351
- Joined: 6 Apr 2011, 10:19pm
Re: New cycling kit ... or is it?
You should focus on the glass being half full.
If you'd have bought the cycling kit from a less salubrious retailer than Jaffa, let's say 'Gone bust bicycle farts' then you may have discovered worse, a fresh skid mark, or even a colony of these:
Probably better off not being too squeamish, and accepting that a couple of stray pubes and some dandruff are not really life threatening.
Hope you find some suitably fresh & sanitary kit in the not too distant future, all the best!
If you'd have bought the cycling kit from a less salubrious retailer than Jaffa, let's say 'Gone bust bicycle farts' then you may have discovered worse, a fresh skid mark, or even a colony of these:
Probably better off not being too squeamish, and accepting that a couple of stray pubes and some dandruff are not really life threatening.
Hope you find some suitably fresh & sanitary kit in the not too distant future, all the best!
Re: New cycling kit ... or is it?
I needed to hear that, thankyou!SimonCelsa wrote: 4 Feb 2024, 10:31am Probably better off not being too squeamish, and accepting that a couple of stray pubes and some dandruff are not really life threatening.
Re: New cycling kit ... or is it?
I’ve only got one experience of trying on ladies clothing - but all retailers I’ve come across who allow ‘try on for size and return if necessary’ insist on bottom wear being tried on over clean underpants, even if the item will be worn next to the skin in use
eg underwear or swim suits. I’m surprised ‘Jaffa’ don’t have a similar condition. It's commonplace for warnings to be posted in online shops selling ladieswear that a hygiene check will be required before a refund is issued.
I would expect a quality brand to be more careful than most about cleanliness before restocking. I agree a complaint is in order.
But I assume you have never had to suffer the indignity of a staff member sniffing the crotch or underarms of items you’re trying to return in M+S, to check they’ve definitely not been worn!!
eg underwear or swim suits. I’m surprised ‘Jaffa’ don’t have a similar condition. It's commonplace for warnings to be posted in online shops selling ladieswear that a hygiene check will be required before a refund is issued.
I would expect a quality brand to be more careful than most about cleanliness before restocking. I agree a complaint is in order.
But I assume you have never had to suffer the indignity of a staff member sniffing the crotch or underarms of items you’re trying to return in M+S, to check they’ve definitely not been worn!!
Re: New cycling kit ... or is it?
Or perhaps they're looking for export opportunities:L+1 wrote: 4 Feb 2024, 2:54pm ...
But I assume you have never had to suffer the indignity of a staff member sniffing the crotch or underarms of items you’re trying to return in M+S, to check they’ve definitely not been worn!!
https://www.snopes.com/fact-check/the-love-machine/
https://sofiagray.com/blog/the-truth-be ... -machines/
Jonathan
Re: New cycling kit ... or is it?
Well!! That went downhill quickly…….!Jdsk wrote: 4 Feb 2024, 3:00pmOr perhaps they're looking for export opportunities:L+1 wrote: 4 Feb 2024, 2:54pm ...
But I assume you have never had to suffer the indignity of a staff member sniffing the crotch or underarms of items you’re trying to return in M+S, to check they’ve definitely not been worn!!
https://www.snopes.com/fact-check/the-love-machine/
https://sofiagray.com/blog/the-truth-be ... -machines/
Jonathan
The latest version of #ThisIsNotJust……?
Re: New cycling kit ... or is it?
And I thought the photo of the "public mouse" was gross ... good grief!L+1 wrote: 4 Feb 2024, 2:54pm But I assume you have never had to suffer the indignity of a staff member sniffing the crotch or underarms of items you’re trying to return in M+S, to check they’ve definitely not been worn!!
Re: New cycling kit ... or is it?
Well, it’s a genuine situation which occurs when some folk ‘borrow’ clothing to wear for a night out and then try to return ….. everyone comes under suspicion. And it’s not any different to the original problem.Nicholas wrote: 4 Feb 2024, 3:16pmAnd I thought the photo of the "public mouse" was gross ... good grief!L+1 wrote: 4 Feb 2024, 2:54pm But I assume you have never had to suffer the indignity of a staff member sniffing the crotch or underarms of items you’re trying to return in M+S, to check they’ve definitely not been worn!!
But I think your ‘public mouse’ takes the biscuit!!
I’ll leave you to it….!
- SimonCelsa
- Posts: 1351
- Joined: 6 Apr 2011, 10:19pm
Re: New cycling kit ... or is it?
Re: New cycling kit ... or is it?
Ha! I see I have a typo too….!SimonCelsa wrote: 4 Feb 2024, 5:14pm
And are you of the female species......or possibly a lumberjack!
Its definitely one or other of those 2 options…..!?
Either way, I’m alright…….. Thanks for asking x
Re: New cycling kit ... or is it?
Gawd, that is pretty disgusting. Did this well-known retailer whose name rhymes with Jaffa ever reply to your strongly worded returns form?
I’m more surprised Jdsk made a connection with the Japanese vending machines story and then posted links to educate us
I’m more surprised Jdsk made a connection with the Japanese vending machines story and then posted links to educate us

Re: New cycling kit ... or is it?
No, not a word, although the refund was processed quicker than I had expected, so that was something.Jezrant wrote: 6 Feb 2024, 2:46pm Gawd, that is pretty disgusting. Did this well-known retailer whose name rhymes with Jaffa ever reply to your strongly worded returns form?
Re: New cycling kit ... or is it?
Your Google Search History must be quite interesting...Jdsk wrote: 4 Feb 2024, 3:00pmOr perhaps they're looking for export opportunities:L+1 wrote: 4 Feb 2024, 2:54pm ...
But I assume you have never had to suffer the indignity of a staff member sniffing the crotch or underarms of items you’re trying to return in M+S, to check they’ve definitely not been worn!!
https://www.snopes.com/fact-check/the-love-machine/
https://sofiagray.com/blog/the-truth-be ... -machines/
Jonathan


Have we got time for another cuppa?
Re: New cycling kit ... or is it?
DuckDuckGo!Audax67 wrote: 8 Feb 2024, 8:50amYour Google Search History must be quite interesting...Jdsk wrote: 4 Feb 2024, 3:00pmOr perhaps they're looking for export opportunities:L+1 wrote: 4 Feb 2024, 2:54pm ...
But I assume you have never had to suffer the indignity of a staff member sniffing the crotch or underarms of items you’re trying to return in M+S, to check they’ve definitely not been worn!!
https://www.snopes.com/fact-check/the-love-machine/
https://sofiagray.com/blog/the-truth-be ... -machines/![]()
Jonathan