message board keeps 'locking'
message board keeps 'locking'
When I move from home page to message board it has on several occasions just 'locked'.
Nothing will work - mouse has no effect and in the end I have to turn off the computer and start again.
Admin can you advise please
I dont think it is my computer as I have not experienced any problems elswhere.
Thanks
Nothing will work - mouse has no effect and in the end I have to turn off the computer and start again.
Admin can you advise please
I dont think it is my computer as I have not experienced any problems elswhere.
Thanks
The message board is just a set of web pages, so they in themselves couldn't cause the computer to lock, unless they had some content that made your web browser unhappy enough to lock the computer. If that was the case then lots of people would have the same problem.
What web browser are you using?
Do use use any Internet Security sofware, in particular Norton Internet Security?
If it's Internet Explorer, I'd recommend that you delete all the temporary internet files (Tools > Internet Options > (Temporary Internet Files) > Delete Files...). IE6 in particular does very odd things if it runs out of disk space for these files, or if they get corrupted in any way.
If that doesn't help, can you find whether it's a particular forum page that causes the problem, or does it seem to happen randomly?
Does pressing Ctrl-Alt-Del work when the computer is locked? (assuming you're using a PC)
What web browser are you using?
Do use use any Internet Security sofware, in particular Norton Internet Security?
If it's Internet Explorer, I'd recommend that you delete all the temporary internet files (Tools > Internet Options > (Temporary Internet Files) > Delete Files...). IE6 in particular does very odd things if it runs out of disk space for these files, or if they get corrupted in any way.
If that doesn't help, can you find whether it's a particular forum page that causes the problem, or does it seem to happen randomly?
Does pressing Ctrl-Alt-Del work when the computer is locked? (assuming you're using a PC)
Anthony Cartmell (also known as "admin" when posting in a more official capacity on this Forum)
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
I'd be surprised if it was the forum causing problems - the upgrade has moved to a more reliable and robust system. There is no M$ involvement so this has to be a good thing.
A lock up as you describe is normally a problem with your computer. My box sometimes does this and I can recover it quite easily, however the problem I have is with a dodgy KVM switch and a very old keyboard. Next time it happens, try unpluggingthe keyboard and then plug it back in and see if it starts responfding to that.
Unfortunately, what we all need in the computer world is a 'repeatable' problem, i.e. one that you can make happen upon request, without that we are all going to be guessing as to the cause - and the cure, especially as we are remote.
CTRL-ALT-DEL and power cycling are the stock responses and there really isn't much of an alternative unless the problem is repeatable.
It may be worthwhile making a note of the problem and seeing if any other sites exhibit it.
TTFN
D
A lock up as you describe is normally a problem with your computer. My box sometimes does this and I can recover it quite easily, however the problem I have is with a dodgy KVM switch and a very old keyboard. Next time it happens, try unpluggingthe keyboard and then plug it back in and see if it starts responfding to that.
Unfortunately, what we all need in the computer world is a 'repeatable' problem, i.e. one that you can make happen upon request, without that we are all going to be guessing as to the cause - and the cure, especially as we are remote.
CTRL-ALT-DEL and power cycling are the stock responses and there really isn't much of an alternative unless the problem is repeatable.
It may be worthwhile making a note of the problem and seeing if any other sites exhibit it.
TTFN
D
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David wrote:CTRL-ALT-DEL and power cycling are the stock responses
I was really asking if it worked in case we could get a task list, to see what else was running on the computer when it hangs. There might be something taking 100% CPU.
Anthony Cartmell (also known as "admin" when posting in a more official capacity on this Forum)
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
thirdcrank wrote:I do not know if it caused by a lot of perople being logged on but this evening, there have been several times when the set-up has been very slow.
The server doesn't show any signs of being overloaded. CPU is normal (averages at about 12%) and network no more busy than normal.
Anthony Cartmell (also known as "admin" when posting in a more official capacity on this Forum)
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
thirdcrank wrote:I do not know if it caused by a lot of perople being logged on but this evening, there have been several times when the set-up has been very slow.
Slowness is difficult to track down - there are several hops between you and the server, any of which could be causing the poor response. You can't even reliably do a comparison test with another website simply because the traffic will take a different route (bit like saying I can't get to Cornwall but I can get to Edingurgh and saying it must be a problem in Cornwall when the problem is on the M621).
WEBADMINS: You could always turn on server status and server info if it gets to be a problem. From my POV, I've not seen any problems (perhaps I shouldn't have said because I now expect my computer to explode and the wires between me and the exchange to glow red and melt )
TTFN
D
David wrote:WEBADMINS: You could always turn on server status and server info if it gets to be a problem.
Is this a phpBB MOD?
Anyway, the server is quite happy with the Forum load at the moment. If we got slashdotted that would probably change though
Anthony Cartmell (also known as "admin" when posting in a more official capacity on this Forum)
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
No problem Jac, please do let us know if you have problems again. Even if it's not caused by the Forum, we still might be able to help
Anthony Cartmell (also known as "admin" when posting in a more official capacity on this Forum)
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
Fonant wrote:David wrote:WEBADMINS: You could always turn on server status and server info if it gets to be a problem.
Is this a phpBB MOD?
Anyway, the server is quite happy with the Forum load at the moment. If we got slashdotted that would probably change though
It's an apache thing, very useful it is, it gives you info on traffic, processes, time to serve requests etc. It's normally built in but commented out in the config file. On deadrat servers it will be in /etc/httpd/conf/httpd.conf. Just do a search for server-status and server-info. Set the allow from up carefully too - you don't want any old oik seeing the output
For more info see :- http://httpd.apache.org/docs/2.2/mod/mod_status.html
TTFN
D
David wrote:It's an apache thing, very useful it is, it gives you info on traffic, processes, time to serve requests etc.
Ah, in which case I have plenty of that sort of information for my server
Anthony Cartmell (also known as "admin" when posting in a more official capacity on this Forum)
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
Fonant wrote:David wrote:It's an apache thing, very useful it is, it gives you info on traffic, processes, time to serve requests etc.
Ah, in which case I have plenty of that sort of information for my server
Probably should've mentioned it's a snapshot of the server at that instant, not historical data.
David wrote:Probably should've mentioned it's a snapshot of the server at that instant, not historical data.
Yes. I use good-old ps for current server load things. And Nagios for load alerts, with webmin-stats for historical graphs to spot trends. I've also got Zend Platform installed, which gives lots of juicy info about PHP performance and this also issues alerts due to slow scripts, errors, etc.
Apache's mod_status looks a useful tool, but at the moment I'd rather not load it due to potential additional load and cross-virtual-domain security issues, as mentioned in the module documentation.
Anthony Cartmell (also known as "admin" when posting in a more official capacity on this Forum)
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.
Kangaroo trike, Windcheetah recumbent, Batavus dutch bike, Dawes Galaxy Twin tandem, Pashley unicycle
http://www.fonant.com – Quality web sites.