Cycle Travel Question

[brianleach]

Help please! Simple question I'm sure. Having decided to become a supporter I now find I have a choice of maps. Sadly the cycle travel map no longer appears even after ticking the appropriate selection tab. Any planned route is shown as a line but no map. How do I get the c-t map back please. Thanks.

[Richard Fairhurst]

I've found a slight problem with route creation using the web version on a smartphone (Android). Unless I'm missing something, It is no longer possible to extend the route once you have 2 points by doing a long press as that now brings up the new "Add a marker". The only way I've found is to tap just before the end to open the dialog with "Add a via point" & then drag the end towards where you want to go which is more convoluted.

Double-tap instead of long press should do it (and feels slightly snappier!).

[Richard Fairhurst]

Help please! Simple question I'm sure. Having decided to become a supporter I now find I have a choice of maps. Sadly the cycle travel map no longer appears even after ticking the appropriate selection tab. Any planned route is shown as a line but no map. How do I get the c-t map back please. Thanks.

Is that on the website (desktop/mobile), iPhone or Android? Is it with a particular route loaded or all the time?

[brianleach]

It is on the website Richard and on all routes, even previously saved ones. All the other maps options render perfectly even on proposed \french routes. When I press the map option at the top it is completely blank. An arbitrary route just gives a line in space.

It only happened when I started tinkering with my profile!!

[Richard Fairhurst]

That's odd - nothing has changed on the site that should cause that to happen. Do you see a small square map in this post here?

[brianleach]

No nothing Richard.

[brianleach]

A couple of other odd things Richard. The icon on the bicycle has disappeared from the top so it just say My and it doesn't show me as a supporter. Also I can't seem able to log out.

[Richard Fairhurst]

Ok - something has fouled up on your computer/network provider! If you can't see the map there then your computer is refusing to load images from cycle.travel's mapping server. It might be a bug somewhere in your system or it might be a misclick, but I don't think it's anything that cycle.travel can control, I'm afraid.

I'd suggest disabling any extensions that you might have installed (e.g. ad-blocker) and resetting your browser in any way you can. It might be worth trying another browser (e.g. Firefox if you usually use Chrome).

[brianleach]

Thanks Richard. I tried on a couple of other browsers and it was fine so I guessed that was the problem. One other thing though it shows me as a Beer supporter which I don't think I am!! Thanks again for all you do on this site.

[Richard Fairhurst]

Ah, it was getting thrown by the annual vs monthly payment thing (I've only recently switched that on!). Fixed, thank you.

[brianleach]

I was determined not to let it beat me Richard so I interrogated the page settings and sure enough, just as you thought, the block cycle-travel images box had somehow been ticked. Unticked it and he presto the map reappeared and so did the my bicycle logo. Aren't computers wonderful!!!

[RickH]

Double-tap instead of long press should do it (and feels slightly snappier!).

Thanks. That works. It used to just zoom in the map. But I rarely use that method if zooming maps, unless pinching doesn't work or causes problems.

[Pendodave]

Hi Richard. I wonder if you could comment on a feature of the App that I noticed while out today.

Rather than follow a route, I just fired up the App (android phone, v.13) and after I'd gone for a while tried to chose a place to navigated to on-the-fly.
Unfortunately, both the 'search' function and the 'highlighting the place with a poke' function failed to work.

Now I think I know why - the phone I use doesn't have a SIM in it. It connects to wifi (so that I can download maps, apps and routes), but since I only use it for navigation I don't use it as a phone and I really don't want to have a SIM.

When I got home and connected to WiFi the functions worked just fine.

Is this deliberate? I can't think that there's any data that would require a live connection to make the function work. Even if it requires up-to-date traffic stats (or something), it might be nice if it just worked without, or used old ones.

Thanks for your help. I look forward to finding out why I'm missing something really important

[Jdsk]

...
Rather than follow a route, I just fired up the App (android phone, v.13) and after I'd gone for a while tried to chose a place to navigated to on-the-fly.
Unfortunately, both the 'search' function and the 'highlighting the place with a poke' function failed to work.
...

What does it show for Settings... Location Services...

Jonathan

[roubaixtuesday]

Hi Richard. I wonder if you could comment on a feature of the App that I noticed while out today.

Rather than follow a route, I just fired up the App (android phone, v.13) and after I'd gone for a while tried to chose a place to navigated to on-the-fly.
Unfortunately, both the 'search' function and the 'highlighting the place with a poke' function failed to work.

Now I think I know why - the phone I use doesn't have a SIM in it. It connects to wifi (so that I can download maps, apps and routes), but since I only use it for navigation I don't use it as a phone and I really don't want to have a SIM.

When I got home and connected to WiFi the functions worked just fine.

Is this deliberate? I can't think that there's any data that would require a live connection to make the function work. Even if it requires up-to-date traffic stats (or something), it might be nice if it just worked without, or used old ones.

Thanks for your help. I look forward to finding out why I'm missing something really important

From the discussion here,

viewtopic.php?p=1826840#p1826840

my understanding is that routing is done on the server, not on the device. So a connection is necessary for routing services.

But I could well be wrong.