Cycling UK Forum

More recent complaints on Trust Pilot i am afraid.

30 Oct 2025
Rated 1 out of 5 stars
Paul's still ghosting folk after taking their money, I see.
Was planning a lengthy review but not really necessary. All you need to know is he's had my frame over 24 months now. Course fees and materials paid up front, £3k. Was supposed to have been painted then sent to me; never arrived. Ghosted me like has with many other customers. CCJ issued in my favour against him.

Currently weighing up my next steps. In the meantime, since Google Reviews no longer shows my (or any other) post about EB, thought it worthwhile posting here seeing as people on forums/YouTube are still being told he's legit.

Caveat emptor/steer well clear!


22 Aug 2025
Rated 1 out of 5 stars
Paul Gibson is a liar
Paul Gibson is a liar. He’s had my frame for 18 months and I’ve had no communication. He’s had £600 off me. Don’t trust this man. It’s criminal behaviour.

These are the latest Trustpilot reviews on Paul at Ellis Briggs Cycles.

I did a course in October 2025 and payed just over £4000 in materials and expenses as i travelled from London to do the course.

Sadly since doing the course I have lost communication with Paul Gibson and I keep getting fed pushbacks from a new guy called Matt.

Paul has not replied to emails, texts and calls.

Do not use in any way possible.......
If i dont hear back this month i will have to take it to court.



Was planning a lengthy review but not really necessary. All you need to know is he's had my frame over 24 months now. Course fees and materials paid up front, £3k. Was supposed to have been painted then sent to me; never arrived. Ghosted me like has with many other customers. CCJ issued in my favour against him.

Currently weighing up my next steps. In the meantime, since Google Reviews no longer shows my (or any other) post about EB, thought it worthwhile posting here seeing as people on forums/YouTube are still being told he's legit.

Caveat emptor/steer well clear!

I get pushed his Facebook page (self described as "digital creator") from time to time. Seems to have gone quiet in January.

https://www.facebook.com/share/1C6op8S2Vf/

I posted a link to this thread in the comments once.

Good for you maybe you should do the same again as his behaviour quite frankly beggars belief and he has been doing it for years and he does not care who he steals money from.

He seems to have plenty of time for doing videos, maybe not sorting out issues for paying customers

fastpedaller wrote: 12 May 2026, 1:43pm He seems to have plenty of time for doing videos, maybe not sorting out issues for paying customers

This is doubly ironic because he was the one complaining about "the new breed" of framebuilders who had Instagram likes and YouTube channels but who weren't (in his eyes) "proper" framebuilders.

Now he's trying to copy that method of getting some exposure.

I'm struggling too. He's had my old, loved frame for re-enamelling since December. When I went to the shop there was nobody there, but the frame was in the window! Next door said he had been there that week. I've sent two letters before legal action and am just about to take the next step. But amazingly, he's publishing online today, on a forum (Patreon) that requires payment to read. What can we do? He's giving the industry a bad name.

Gibson has had my frame and £350 since November 2025. No reply to emails. Phone number invalid.

Paul Gibson at Ellis Briggs has ignored my emails for the last 11 months, none of his phone numbers work, he happily takes on work and takes a good size deposit but completely ‘ghosts” you after that.
I wish I had done my homework on him before leaving my frame with him.
It appears he’s been treating his customers with total contempt for years, saying he finds it difficult to manage his time between frame building and the administration side of the business, but this is just excuses.
He seems to have plenty of time to frequently post absolute waffle on his Patreon and Substack etc accounts.
My advise to anyone thinking of using Paul Gibson/Ellis Briggs is …. Don’t, you may never see your frame again!

Has anyone reported Paul Gibson to Trading Standards?

His actions ( or lack of action) appear to meet some of the criteria listed on the Citizens Advice website:

https://www.citizensadvice.org.uk/consu ... 0Standards

It may not help individuals get their frames back, but it might stop him from doing similar in future.

The guys got some Brass Neck…
Maybe his disgruntled customers could all pay him a visit on 24th of September to ask some questions/retrieve their bikes.
https://www.makeuk.org/national-manufac ... gs-limited

Not a bad idea.

Just having a troll through the forum after joining Cycling UK. Many (too many to recount) years ago I did come across Ellis Briggs and had good advice and service. Sounds like the wheels have well and truly come off, either too much going on for one person or can't be bothered. Reputations take years to gain and minutes to destroy

Sadly for those with outstanding work and money being held, not looking promising on companies house either. I wonder if it'll be a phoenix company going bust and reincarnated in similar but different name?

https://find-and-update.company-informa ... y/11172709

Yes indeed, this alone should set off alarm bells for anyone thinking of using his services.