It's the premium rate phone line for making a booking that I find most astonishing.
DFDS Ferry booking question
Re: DFDS Ferry booking question
Re: DFDS Ferry booking question
Re: Update: DFDS Ferry booking question
Did you have to pay anything extra (such as a booking fee) for booking over the phone rather than using the website?
Will
Re: Update: DFDS Ferry booking question
No, I got the same price as shown on the website, except for another £6 for an additional bike carriage fee.
geomannie
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- Posts: 1
- Joined: 28 Feb 2023, 4:38pm
Re: DFDS Ferry booking question
I have a response from DFDS about how to deal with this:
There is a way to do this online, when in the middle of the booking process you need to look at the bars along the top that says start, cabin, meals, extras, passenger information and payment. You press on start and go down to vehicles where it then gives you the option to add more than 1 bike
There is a way to do this online, when in the middle of the booking process you need to look at the bars along the top that says start, cabin, meals, extras, passenger information and payment. You press on start and go down to vehicles where it then gives you the option to add more than 1 bike
Re: DFDS Ferry booking question
I have had this problem on the Dover to Dunkirk route. We got around it by doing two bookings - one per passenger - that way we could add a bike to each booking. Hope this helps...