I'm hoping for some good direction here . . .
Recently, some new road markings appeared on the relatively new Coundon Cycleway in Coventry, where there is access to a property ("Christ The King" - a church, social club and school). The cycleway has priority over the access to the property but the new markings, imho, make it appear that the vehicles entering/exiting the property have priority.
I wrote to the council and got what I considered to be a fob-off reply. I responded with a "formal complaint" which was logged as such and dealt with by a "complaint not upheld" fob-off from the same bloke.
I've been given 20 days in which to appeal.
Now for the detail . . .
Firstly, my original email:
. . . and here's the attached photo - the lines extend into the property with a further "IN" and "OUT" painted into the two "lanes":Hello,
I hope that I have addressed this to the right people - if not, I would be most grateful if you could forward it on to the relevant person/department and copy me in.
When using the Coundon Cycleway today, I noticed "road markings" across the cycleway that give the impression that cyclists must give way to traffic entering and exiting Christ the King premises. This surprised me because it was my understanding that a big feature of the Coundon Cycleway is that it is prioritised over side entrances and roads. Furthermore, the markings do not look to me to be complying with regulations or codes of good practice.
My suspicion is that the markings have been made by an unauthorised party and should not be there.
I have attached a photo for reference.
Can you investigate and let me know what's happening please?
Thanks and regards,

. . . and the response:
My response:Dear Adrian,
These lines have been implemented following concerns raised by local stakeholders regarding how the access operated.
As with all changes to the highway, the change will be monitored to evaluate the effectiveness for all users.
Kind regards,
Mark O’Connell
Head of Public Realm
City Services
Coventry City Council
Attached plan excerpt referred to:Dear Mark,
In that case, I feel compelled to make a formal complaint because of safety issues and I ask you to accept this email as a formal complaint and escalate it as appropriate.
I understand that the the cycleway was planned, constructed and adopted as having priority over access to and from Christ The King (as well as other properties and side streets) - the consultation document specified "Vehicles accessing and egressing car park must give way to cycleway first" (please see attached plan excerpt).
I understand that there has been no legal change of priority over the cycleway at the entrance to Christ The King since the cycleway was opened.
If there were concerns about how the access operated, then any new or additional markings should have reflected that "Vehicles accessing and egressing car park must give way to cycleway first", such as Give Way or Stop markings, for the traffic accessing and exiting the car park to obey. Instead, the markings make it look like vehicles accessing and egressing car park have clear priority over the cycleway.
As the new markings are, they are dangerous. They significantly mislead motorists entering or exiting the car park that they have priority. A motorist could assume priority instead of ceding it (and a cyclist could reasonably expect a motorist exiting or entering the car park to give way) - this could lead to a collision causing serious injury or death - and to reiterate, the markings would be a significant factor.
I have seen near misses at this junction/entrance since the markings have been made. I urge you to have the markings as they currently are to be removed.
You did not mention in your reply who implemented the lines and you did not say what the concerns raised were - nor did you explain the procedures followed. The reason I bring this up is because I find it hard to believe that something so dangerous and irresponsible could be implemented with, to the best of my knowledge, no notices of work, or change of priority/layout being given to users of the cycleway. I also find it incredible that this has been sanctioned by your office - as it appears to be from your reply.
Kind regards,

This got logged with the complaints team and later I received a response forwarded as an attachment by the complaints team:

For reference, here's a Google Maps link - if you go into Street View then from the south, the images are pre-cycleway and from the north, they are after the cycleway was built.
My initial thought was to refer to the Highway Code/Govt guidelines on road markings and argue their unsuitability on that basis but after a quick search, I didn't get very far and thought it best to ask for some help/guidance.
So, pretty-please can you help me or give me advice?
Thanks in anticipation
My 2nd post:
I'm wondering about approaching it on the basis that the markings as “edge of carriageway at a junction of a cycle track and another road”, should be along the edge of the cycleway and not across it, because as they are they effectively delineate the path of the vehicles into the property as a carriageway going over the cycleway and they should be going along the edges of the cycleway instead.
If this is the way to go, I would appreciate some help.